Valve Turns Game Recommendations Into Steam Reviews

Fanghawk

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Feb 17, 2011
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Valve Turns Game Recommendations Into Steam Reviews

Valve's Steam Reviews program is in open beta, letting players rate games alongside the traditional Metacritic ranking.

Over the past ten years, Valve has slowly been turning Steam into a one-stop digital gaming service. Not only does it provide access to a massive library of titles, it encompasses <a href=http://www.escapistmagazine.com/news/view/121075-Valve-Introduces-the-Steam-Community-Market>a Community Market, <a href=http://www.escapistmagazine.com/news/view/121586-Valve-Launches-Community-Designed-Game-Guides>fan-written game guides, and can even <a href=http://www.escapistmagazine.com/news/view/123542-Steam-Unveils-MMO-Subscription-Service>manage MMO subscriptions for you. Now Valve is overhauling its game recommendations with Steam Reviews, a new service that lets the community provide public feedback to customers and developers alike.

It's important to note that Steam Reviews are different from the Metacritic listings provided on each game page. Steam Reviews don't even offer numerical scores, since such numbers fluctuate long after a game's release, although Valve could implement them in the future. Instead, this service expands on its previous game recommendation service. Reviews can be listed publicly on each game's store page, where the community rates their usefulness. The most recent helpful reviews are moved to the top of the list, giving customers get a community-led crash course on what they should expect from each game.

If that's all Steam Reviews were, they'd be no different than Amazon's customer reviews, but there are a few nice touches Valve is testing for its beta. For example, each review lists how much time the reviewer put into the game, reinforcing their positive or negative opinions. Steam Reviews can also be prioritized by language, in case English isn't your native tongue, or if you prefer Italian and Hungarian commentary. Most importantly, developers can read and directly comment on individual reviews, responding to concerns and noting any game updates where appropriate.

All previous recommendations have been converted to Steam Reviews, and can made visible to the public at any time. The service should see further changes as the beta continues, but I'm personally interested in how Valve will respond to abusive comments, whether from the community or developers themselves. Given that it didn't take long <a href=http://www.escapistmagazine.com/news/view/119438-Steam-Greenlight-Repels-Trolls-With-New-100-Fee>for Valve to take a stance on Steam Greenlight trolls, we should find out very soon.

Source: Steam Reviews

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Kyogissun

Notably Neutral
Jan 12, 2010
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Steam reviews need to stay scoreless, as there's already a god damned metacritic link on the store pages for MOST games.

EDIT: I figure it's worth noting that I made this statement as a means of saying Steam Reviews were the 'one' thing that still required people to actually put words to their thoughts about the games they played... And they don't need anything beyond the words, because ANY semblance of a rating/score/approval system can be abused WAY too god damned easily. Look at Amazon and the reviews for Battlefield 4. MOST of them are 'RARGH, THIS DIDN'T WORK ON DAY ONE THEREFORE IT'S A SHIT GAME FOREVER EVEN IF IT GETS PATCHED AND IT'S NOT LIKE EA IMPLEMENTED A REFUND SYSTEM SO I CAN GET MY MONEY BACK THEREFORE I WILL CONTINUE TO BE ANGRY!!'

It just gets EXTREMELY tiresome wading through the reviews that either are bursts of excitement about a game or unfiltered rage towards it, both rarely encompassing anything more than the illiterately written babbling of fucking morons, JUST to get to someone who ACTUALLY detailed their likes and dislikes with a game. I'm not asking for a college thesis here, just a few fucking sentences about what you did and didn't like about the game! And if you can't put your thoughts down in a review then why the fuck are you reviewing it in the first place?

Of course, this is where people claim the rating/approval/score system comes into place but like many others will probably say, if you can't back up your rating/approval/score with GOOD reasons, then shut the fuck up and don't bother.

tl;dr: I just get tired of seeing actual reviews with some real detailed explanations and effort put into them that DO help my decision on purchases getting pushed down to the bottom by people who think shitting out a sentence or two makes a 'review'.

I don't see it happen with like, other products, it's mostly rampant in video game reviews and it needs to fucking go away.
 

Andy Shandy

Fucked if I know
Jun 7, 2010
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So now you won't even have to leave Steam to find idiotic reviews! Huzzah!

Anyway, yeah I don't see this making all that big a difference. At least not any sort of positive one. Might stop people from looking at a game if people do whatever the Steam version of Meta-bombing will be, for the mostly dumb reasons they do it nowadays.
 

Clovus

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Mar 3, 2011
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Kyogissun said:
Steam reviews need to stay scoreless, as there's already a god damned metacritic link on the store pages for MOST games.
That's funny, the first thing I noticed when I saw the screenshot was that the reviewer can only give a "thumbs up" or "thumbs down". I'd feel awful giving a game a thumbs down unless it was truely awful. That almost never happens since I read a few reviews before buying. I thought "Bioshock: Infinite" didn't live up to its potential and had way to much ludoscrabble disconuts, so 3/5 is about right to me. But "thumbs down"? No way! It was a pretty fun ride.

I'd like to at least have a 5-star system like on Amazon. I like being able to read a few reviews at different levels. Often the 5's are too praiseworthy, and the 1's can be ignored. Somewhere in the middle you get some good information.

Also, I just love giving things scores. I have a spreadsheet of all the games I play with very careful ratings, my iTunes library is rated and playlists are built on that. I've rated almost everything I've seen on Netflix.

Strangely though, I really don't care for ratings in official reviews, since I just like to read the review.
 

BeerTent

Resident Furry Pimp
May 8, 2011
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No, I like the thumbs up or thumbs down system. Did you have fun? Thumbs up! Was it an awful game that people shouldn't play? Give it a thumbs down.

Regardless, this is quite nice. More-so if your friends reviews come up for these games. If you've got a big list of friends, getting some insight into like-minded people's thoughts before you buy a game is a good idea!
 

Revolutionary

Pub Club Am Broken
May 30, 2009
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Well that's cool I guess, Not sure about giving people the ability to score a game, but the a ability to write reviews is nice.
 

Phrozenflame500

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Dec 26, 2012
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5 star system plz.

I mean, it'll still be a case of 90% of everyone giving it either 5-stars or 0-stars, but at least then we're trying to have some sort of legitimate scoring system.
 

Smertnik

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Apr 5, 2010
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I've been waiting for this change for a long time. "Friends only" reviews were rather pointless.
 

Mahorfeus

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Feb 21, 2011
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I'm always happy to see user reviews; more often than not, I base my purchases more on them than on critics. Metacritic sometimes has the tendency to get skewed by tripe like this [http://www.quartertothree.com/fp/2012/06/12/what-do-you-get-when-you-cross-buffy-and-bayonetta-not-lollipop-chainsaw/], or by the typical high-scoring AAA titles that some people decry.

I'd much rather the system not have any stars or numerical scores. I think the thumbs up/down approach is all that's really necessary. There's really no way to abuse it, at least that I can think of.
 

Charli

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Nov 23, 2008
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Stay scoreless, scores are always subjective and you can always add them personally on your own reviews if you want people to see it that way.

But yeah I'm okay with this, I doubt anyone gives a shit what I thought about games but I suppose it could be fun if I have a truly mind-blowing experience and need to tell someone about it.
 

NathLines

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May 23, 2010
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Decided to write a review instead of doing homework. Ended up with 1 151 words. Apparently that's 2 339 characters above the max limit of characters that they mention nowhere ever.
 

Ticklefist

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Jul 19, 2010
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Just went through my list and gave a quick thought on the games I've completed. Happy with a simple thumb gesture. Not interested in giving metered reviews.
 

Sidmen

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Jul 3, 2012
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I always thought that the 5-star system would be more meaningfully replaced with a smiley face system.

Angry Face - For when you hate a game.
Sad Face - For when the game is a disappointment.
Neutral Face - For when the game is OK, but you aren't very excited.
Smiley Face - For when you think the game is good.
Grinning Face - For when you LOVE the game.

I think that people could recognize smiley faces better than stars. Is 3 stars average? I don't know, maybe 4 stars is average and 3 indicates disappointment. But a neutral-looking smiley face is absolutely "average".
 

thewatergamer

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Aug 4, 2012
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Good idea on paper but you will probably have to slog through fanboys of the game saying how amazing it is and how you should buy 3 copies of it, or random trolls hating on the game for the stupidest reasons to even find one decent review, assuming that a decent review even exists, yeah valve not a bad idea but I just think that people will not really use it...

I know I probably won't since I trust Youtubers and Reviewers here on the Escapist way more then some random guy on steam...
 

lacktheknack

Je suis joined jewels.
Jan 19, 2009
19,316
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NathLines said:
Decided to write a review instead of doing homework. Ended up with 1 151 words. Apparently that's 2 339 characters above the max limit of characters that they mention nowhere ever.
Post it in Escapist User reviews, we're always looking for more reviewers.

OT: I like this change, as long as they're hidden by default.
 

weirdee

Swamp Weather Balloon Gas
Apr 11, 2011
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I think the time spent on game increasing or decreasing the weight of a review will be very important...however, some silly troll could easily idle in a game (like they do for steam trading cards) in order to steamroll the process.
 

animeh1star1a

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Nov 7, 2012
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I like the thought, but i see some serious problems coming up with this new system, as well as a few small ones. For example, the flagging system can be abused. Developers can flag reviews as spam, which studios like Wild Game Studios could easily exploit if people post negative reviews. It doesn't stop people from opening the tab, but it might cause some people to dismiss the review on account of it being flagged. Also very little stops devs from buying a version of the game, afking for a few dozen hours, and writing a fake review that boils down to, "The game has a few flaws, but it was still a blast to play, and is something i would recommend if you like (insert trait here such as "unforgiving", "challenging", "rewards exploration", ect). As stated early in this thread, most people will ignore reviews that are too positive or too negative as spam, so they will probably aim for middle of the road.

I like what valve is trying to do, and i hope it can be implemented well, but i have little hope to spare for people these days.
 

Zaydin

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Mar 2, 2009
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Oh joy, Valve is copying one of the worst aspects of Metacritic, an easily abused User Review system. I really hope they take steps to ensure that people who don't actually own a game can't review it. If they add numerical scores of some sort to this, it's gonna devolve into the mess that Metacritics user reviews are.