Thanks and a thousand times yes, if every schoolkid was required to do a month's service at Walmart or McD's or even, yeah, Gamestop, then perhaps in 20 year's time we'd have less arrogant people who see anyone behind a counter as an irritant drone getting in the way of their purchasing.Falseprophet said:After I worked public service for a few years (and even as a professional librarian, you get crapped on almost as much as a retail clerk), I can't really get angry with front-line staff. I empathize far too much with their situation.
I'd suggest that everyone should have to work a minimum period of public service before they're allowed into stores and malls. But then again, my friend used to be a waiter and is harder than anyone else I know on waitstaff.
Ah well, I'm sure if the economy keeps going the way it is, everyone will know the "joys" of working retail sooner or later.
We're people dammit!
As such, the rare times I've needed to complain, it has been in writing, to head office, and I've made it clear who is at fault, as I know how easy it is to blame the first person in a store shirt for what went wrong.
I'd suggest 90%+ of the time when a store clerk is being bawled at by some angry dick, it's not because of something they did.