EA Bungles Rock Band Launch in Canada
The Canadian release of the hit game Rock Band [http://www.rockband.com]is not going smoothly, leading to confusion and frustration among retailers and consumers alike.
The game was slated to ship December 20, but a Best Buy [http://www.cbc.ca/technology/story/2007/12/20/tech-rockband.html]have been telling customers the game will not arrive until December 28.
A spokesman for Rock Band publisher Electronic Arts [http://www.ea.com]claimed the complexity of the game's peripherals were a major part of the delays. "Demand has been incredibly strong in the U.S. and Canada and we're shipping Rock Band to retailers as quickly as we can make them, but we suggest lining up early if you want to get one in time for the holidays," he said. He said he didn't know how many Rock Band units had been shipped to Canada.
Customers who did line up early Thursday were disappointed to find that the game was still not available, and at least one EB Games store reported that its anticipated shipment of the game would not even come close to meeting pre-orders, much less walk-in traffic. "There are going to be a lot of upset customers this Christmas," a Toronto EB employee said.
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The Canadian release of the hit game Rock Band [http://www.rockband.com]is not going smoothly, leading to confusion and frustration among retailers and consumers alike.
The game was slated to ship December 20, but a Best Buy [http://www.cbc.ca/technology/story/2007/12/20/tech-rockband.html]have been telling customers the game will not arrive until December 28.
A spokesman for Rock Band publisher Electronic Arts [http://www.ea.com]claimed the complexity of the game's peripherals were a major part of the delays. "Demand has been incredibly strong in the U.S. and Canada and we're shipping Rock Band to retailers as quickly as we can make them, but we suggest lining up early if you want to get one in time for the holidays," he said. He said he didn't know how many Rock Band units had been shipped to Canada.
Customers who did line up early Thursday were disappointed to find that the game was still not available, and at least one EB Games store reported that its anticipated shipment of the game would not even come close to meeting pre-orders, much less walk-in traffic. "There are going to be a lot of upset customers this Christmas," a Toronto EB employee said.
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