This article describes the Holiday retail experience accurately. As the store was described I was constantly bringing up images in my head from the past two years to match each detail. Everything from the parents that believe retail stores are daycare centers to the frustrating, incompetent teenage help was present in my own personal outing in the retail business.
I will never understand the passionate anger that people feel while waiting on line. Most people browse the store for a half hour or more; but when it comes to waiting on line time becomes precious.
I just hope that people that read this article will, if they don't already, treat retail employees with more respect and patience during the holiday season. I still love the holidays, but work is significantly more taxing. There can't always be enough cashiers to fill every register, and there aren't always enough salesmen to assist each sale with the detail that they would normally offer at any other time of year.
If I had my way, shopping within a week of Christmas for that last minute gift would be a strict browse-and-buy experience. No questions, no retail help. You just don't deserve it, plan ahead. And, you know what, I still have one gift left to buy for this holiday season, but I'm far too jaded at this point to turn this philosophy back at myself. I do most of my preliminary shopping online anyway. I go to online retailers, read reviews of products, and find what I'm going to buy before I step foot into a store.
Also important: if you go into a store and ask what the difference is between an iPod and an MP3 player go home and ask someone that knows SOMETHING about the product to come shopping with you. The salesman sells. That?s his job. You must know what you are getting yourself into when you are making a major electronics purchase, otherwise you may very well buy some piece of junk that you don't need and never really wanted.