From my perspective it's not that console gamers do anything wrong, it's that, in their ignorance, they support everything bad that remains in this industry. Over-the-top flashy cutscenes instead of deep content and story elements, publishers having 100% control over every aspect of every game and milking them with annual passes and other such nonsense (and console gamers being "used to it" because of nonsense like XBL subscription), the console manufacturer completely fucking over their consumers at every turn and having complete control over the console and every program that touches it.
Xbone is a good example of the problem, really; console manufacturers can do ANYTHING to your console that they want, and you (as a console owner) are fucked in the ass. You have no recourse, they'll beat you in court, and they won't give you a refund for their product. While the worst aspects of the Xbone were eventually shouted down (by a rightfully indignant crowd), the console gamers don't even realize how much freedom they've already given up. Have you guys even looked at the Xbox Live store? Let me put it in perspective; you're paying money to access a service to buy games from. This is already like paying money to access Steam on PC, which obviously nobody does. But on top of this, on top of paying money to be able to pay money to buy more games, you get cockslapped with ads for movies, tv shows, songs, and other games.
What the fuck? Really? Ads on top of all that? Microsoft isn't making enough money from the game sales, from the subscription to the service, they have to reach out to corporations and sell ad space too? That's how little they care about their customers. Their customers aren't people to them; they're walking wallets. And because they have complete control over their console, they can *treat* anyone stupid enough to buy their console like walking wallets, and the wallets customers can't do a fucking thing about it.
These companies blatantly lie, gen after gen, making up bullshit to scam their customers out of more and more money. They jump on a bandwagon every few years to blame some new "evil" for their monetary greed; pirates, used games and gamestop specifically at the expense of their customers.
The problem boils down to consoles promoting everything that is wrong with the Gaming Industry; lack of competition. You buy into a single company's system, and you are at that company's whim. Everything they decide, you are required to go along with. Everything they want to charge you for, you are required to pay it. Don't want to? Go fuck yourself, your online services will just stop working. Your games won't get updates. Want to mod your system to install third party programs, or even emulate older ones? Go fuck yourself, your warranty is null and void, and when your system RROD's it becomes a brick because nobody will fix it.
PCs negate these problems by promoting competition. Steam sales, gog sales, greemangaming sales, amazon sales are all competing with each other. Even entire services are competing; Steam is a DRM at its core, but it's so convenient and user-friendly that most users (by far) don't even think of it as one anymore. But guess what? If Steam was as bad as Xbox Live, people wouldn't use it. They'd go somewhere else. Because that's how a free market works. That's how consumers "win."
It's not possible to think of Microsoft's Xbox Live "service" as anything other than customer-fucking DRM, because that's what it constantly reminds you of every time you start it up and get ads shoved down your throat. When you get slow game updates, no game modding whatsoever, and limited access to other "services," you begin to wonder why you're paying for it to begin with. You wonder why you're supporting the unfeasible market that attempts to defeat itself with bad decisions at every turn, and when they start suffering financially, they pass the blame onto their consumers and over-charge them to make up the difference.
It's not that consoles themselves are "bad ideas" or that console gamers are "evil," it's just that, in their ignorance/lack of effort, they're propping up one of the last bastions of the awful publisher-centric publisher-dominated unfeasible unsustainable market instead of simply letting it die.
When that awful market dies, everyone will win; the unsustainable AAA market of the past will either evolve to match the times, or become a relic of a bygone age. But that will only happen by challenging their bullshit. And the best way to challenge their bullshit is by not buying into it and not supporting it. Considering that PCs are superior gaming consoles anyway (objectively, the list of pros and cons is very one-sided in favor of pros) it doesn't make sense to support the failing console market that takes out its failures on any consumers still silly enough to be supporting them.