Apple Gives Capcom a Smurfberry Crunch

Andy Chalk

One Flag, One Fleet, One Cat
Nov 12, 2002
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Apple Gives Capcom a Smurfberry Crunch


A growing number of complaints about surprise smurfberry bills reportedly has Capcom and its "freemium" game Smurfs' Village [http://itunes.apple.com/us/app/smurfs-village/id399648212?mt=8] in some hot water with Apple.

Last week we told you about the eight-year-old girl who rang up a $1400 smurfberry bill [http://www.escapistmagazine.com/news/view/107662-Eight-Year-Old-Girl-Blows-1400-on-Smurfberries] while playing Smurfs' Village on the family iPad. It was an amusing tale of woe that had a reasonably happy ending thanks to Apple's willingness to reverse the charges, but it turns out that it wasn't actually an isolated incident and Apple isn't too happy about it.

Capcom's "freemium" game charges $99 for a wagon of smurfberries and before you ask, no, that is not a typo, that is ninety-nine dollars for a wagon of smurfberries. That's ridiculous enough in itself but the real problems arise thanks to the 15-minute window opened by iTunes [http://www.apple.com/itunes/] after an account password is entered; during that time, any and all content can be downloaded without restriction.

In other words, if mom uses her password to buy a $5 bucket of smurfberries and then immediately turns the game over to her child, that child has 15 minutes to wheel in as many truckloads of smurfberries as she can. It's not a cool situation and while most parents caught up in the mess have been given refunds, Apple has apparently had "strong words" with Capcom over the matter.

Whether Apple will take further steps against Capcom isn't clear, but word on the street is that it is considering a reduction of the 15 minute iTunes password window to something closer to five minutes in order to reduce the number of accidental purchases across the board. Why that wasn't made a user-selectable option with a default of "no window" in the first place is beyond me, but better late than never, right?

Source: Pocket Gamer [http://www.pocketgamer.biz/r/PG.Biz/Smurf%27s+Village/news.asp?c=27568]


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Kenjitsuka

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Sep 10, 2009
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Completely logical and reasonable pricing... after all Smurfberries are THE most awesome resource on the planet. Don't they use them in magic potions or something?
 

Danpascooch

Zombie Specialist
Apr 16, 2009
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"Stern Words"?

OH SHIT! CAPCOM IS SCREWED

Reminds me of when I would tell my Dad "Daaad! Peter (brother) is downloading some random program through an ad again! I am NOT fixing this when it fucks everything up"

30 seconds later

Dad: "Peter, stop" (from the other room)


Yeah, it was 100% effective, nothing bad ever happened again, and we all lived happily ever after.
 

Danpascooch

Zombie Specialist
Apr 16, 2009
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Kalezian said:
Andy Chalk said:
Why that wasn't made a user-selectable option with a default of "no window" in the first place is beyond me, but better late than never, right?

maybe because accidental purchases is still money in the pocket for Apple/Developers.

or, perhaps Apple thinks its primary market is old/smart enough to use iTunes properly.
So you're saying they shouldn't fix glitches and problems because people should be "smart enough" to pick their way around them?

That's ridiculous, a 15 minute purchasing window is a pretty sizable issue, especially since people who don't frequent sites like theEscapist wouldn't know about it.
 

Eri

The Light of Dawn
Feb 21, 2009
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To be fair, this is the parent's fault. If they don't know what the technology can do, they shouldn't be giving it to their kids and then complaining about things they do with it.
 
Feb 9, 2011
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Part of me wants to still yell at the companies responsible for obviously targeting an audience that is going to fall for suck a gimmick. I mean, come on...a game for kids with items that cost upwards of a $100.00USD. I'm quite sure we can all see that wasn't just a coincidence. On the other hand, I want to yell at the parents too for giving their children expensive electronics, or maybe that's me because lord knows my child wouldn't be handling my iPhone4 or [insert something overly expensive & hand-held here]. *Shrugs* I am torn.
 

tmujir955

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Oct 12, 2009
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Hey, guys?

A bit off topic but how do I quote people? When I used to post a lot here there used to be quote buttons at the lower right of each post...
 

newscientist101

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Nov 30, 2009
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tmujir955 said:
Hey, guys?

A bit off topic but how do I quote people? When I used to post a lot here there used to be quote buttons at the lower right of each post...
They didn't go anywhere: http://cl.ly/4fDi
 

omicron1

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Mar 26, 2008
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Considering some of Apple's policies (Let me redownload, darnit!) I'd think they'd be right on board with things like this.

Oh, wait - this is hurting Apple's public image due to its visibility. Right. Of course they can't allow that...
 

gigastar

Insert one-liner here.
Sep 13, 2010
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Wait...
Andy Chalk said:
...That's ridiculous enough in itself but the real problems arise thanks to the 15-minute window opened by iTunes [http://www.apple.com/itunes/] after an account password is entered; during that time, any and all content can be downloaded without restriction.

In other words, if mom uses her password to buy a $5 bucket of smurfberries and then immediately turns the game over to her child, that child has 15 minutes to wheel in as many truckloads of smurfberries as she can.
If thats actually true then the core of the problem lies with iTunes as much as it does with Capcom Mobile.
 

Art Axiv

Cultural Code-Switcher
Dec 25, 2008
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danpascooch said:
"Stern Words"?

OH SHIT! CAPCOM IS SCREWED

Reminds me of when I would tell my Dad "Daaad! Peter (brother) is downloading some random program through an ad again! I am NOT fixing this when it fucks everything up"

30 seconds later

Dad: "Peter, stop" (from the other room)


Yeah, it was 100% effective, nothing bad ever happened again, and we all lived happily ever after.
Almost like back in the Dialer days...
 

Nocta-Aeterna

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Aug 3, 2009
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Kenjitsuka said:
Completely logical and reasonable pricing... after all Smurfberries are THE most awesome resource on the planet. Don't they use them in magic potions or something?
What do the smurfberries actually do ingame, making a whole cartload worth more than a triple A title's retail price on launch day?
How long does a cartload lasts it's intended purpose?
As far as I remember, they were just tasty berries.
 

countrysteaksauce

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Jul 10, 2008
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I'm sorry but the title completely sounds like an Urbandictionary entry.

OT: They should probably put in some controls to stop this.
 

SurfKansas

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Nov 25, 2008
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Dr. Pepper Unlimited said:
Part of me wants to still yell at the companies responsible for obviously targeting an audience that is going to fall for suck a gimmick. I mean, come on...a game for kids with items that cost upwards of a $100.00USD. I'm quite sure we can all see that wasn't just a coincidence. On the other hand, I want to yell at the parents too for giving their children expensive electronics, or maybe that's me because lord knows my child wouldn't be handling my iPhone4 or [insert something overly expensive & hand-held here]. *Shrugs* I am torn.
Generic parent's thoughts here...

Soccer Mom said:
Little Susie is whining and I can pay $5 to buy some peace and quite. Plus, the phone has a protection plan on it just in case she breaks it. Besides, she can't do anything bad, because I have to enter my password every time to make a purchase.
The whole concept of a 15 minute window is just an alien concept. It would be like going out to eat with your kids. After everyone has ordered, the server comes back by and asks how everyone is doing. Your kid asks for a dozen chococlate ice-cream brownies, which are then added to the check without any confirmation from the adult at the table.

Oh, and those ice cream brownies cost $8.50 each. And the kids' menu/coloring book has a big ad on the front that tells the kids they would be a lot happier if they went ahead and ordered a dozen ice cream brownies without telling their parents.

Basically, the game was a money grab to take advantage of parents who let their kids play games on their iPhone. They got too greedy and got caught publically.