This happened to me, and I was soooooo angry. Actually started the game five different times until I had my recreated my character juuuuuust right. I think I came pretty close, though.
It was interesting, though - it really drove home for me just how attached I was to my Shepard. I tried playing the game with a slightly different appearance, and it bothered me so much I couldn't actually pay attention to the game. I couldn't finish with any Shepard but Joanna, because we'd already come so far together.
I do hope it's fixed soon. I was fortunate - I never bother with most of the sliders, so I didn't have all that many variables to try and recreate. Someone else might have a harder time with it.
It was interesting, though - it really drove home for me just how attached I was to my Shepard. I tried playing the game with a slightly different appearance, and it bothered me so much I couldn't actually pay attention to the game. I couldn't finish with any Shepard but Joanna, because we'd already come so far together.
I do hope it's fixed soon. I was fortunate - I never bother with most of the sliders, so I didn't have all that many variables to try and recreate. Someone else might have a harder time with it.