Blizzard account hacked for the 6th time

mikey7339

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Jun 15, 2011
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gideonkain said:
mikey7339 said:
gideonkain said:
This makes me very angry at Blizzard for allowing this to happen - would they not have the ability to detect when my account is being accessed from another city/state/country?
I'm sorry but why are you angry at them and not yourself? If I'm mistaken about this I apologize but I'm imagining your account was hacked through some fault of your own such as playing on a non-secure system or responding to a phishing attempt.

I've never had an account, WoW or any other hacked (except my PSN, which happened to every single user so I don't count that) because I make sure the systems I play on are secure and I have common sense enough to know when someone is trying to phish for my account information.
Your right, I am probably lashing out in anger, I haven't seen any sort of IP blocker option and my password was "two random words + my social security number + my birthday" so if that's not enough, we're all screwed, my password was 33 characters long.
Again, if I'm mistaken I apologize. But that still doesn't mean you couldn't have a keylogger on your system, in which case it wouldn't matter if your password was 100 characters long.
 

ace_of_something

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Sep 19, 2008
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Keep in mind that one of the most common ways the badguys get your password is by sending you an email saying your account has been hacked 'click here' to go to our website.

Either way that sucks. Mine got hacked once. All they did was go into like Org and advertise porn sites. I had no idea how, basically it was because it was inactive for so long I think.
 

cgaWolf

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Apr 16, 2009
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gideonkain said:
Your right, I am probably lashing out in anger, I haven't seen any sort of IP blocker option and my password was "two random words + my social security number + my birthday" so if that's not enough, we're all screwed, my password was 33 characters long.
It's very unlikely it got broken by guessing it then - which means either your system isn't secure, you fell victim to a phishing attack, or your hacker is someone you know ^^
 

Pearwood

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Mar 24, 2010
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If you have an Android or Iphone there's no reason not to have an authenticator, they're very secure and free on those systems. There are free windows ports too but I'd rather just buy a real one than rely on a port.
 

Jadak

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Nov 4, 2008
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cgaWolf said:
gideonkain said:
Your right, I am probably lashing out in anger, I haven't seen any sort of IP blocker option and my password was "two random words + my social security number + my birthday" so if that's not enough, we're all screwed, my password was 33 characters long.
It's very unlikely it got broken by guessing it then - which means either your system isn't secure, you fell victim to a phishing attack, or your hacker is someone you know ^^
Or he's full of it, who seriously uses a 33 character password? Certainly possible, but it's such an odd thing to that it makes me even more likely to assume one of the things you mentioned is the case. Doesn't exactly suggest sensible behaviour.
 

Eri

The Light of Dawn
Feb 21, 2009
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gideonkain said:
Yes, that's right - this is the sixth time now I've gotten an email saying that mt password reset has been sent - I went to the World of Warcraft website to see and it turns out that the account I was on that I stopped playing WoW with 2 years ago now has gained 2 levels on my Paladin, 55 levels on my Black Knight and created a troll hunter when I only ever played Alliance.

The only reason I was able to discover my account was hacked? Because I tried to play a game of Starcraft II and couldn't log on.

So basically for months now somebody has been playing WoW for free using my account information.

This makes me very angry at Blizzard for allowing this to happen - would they not have the ability to detect when my account is being accessed from another city/state/country?

Steam doesn't let me log on to with with another computer in my own house and yet Battle.Net will allow a hacker to use my account for months.
Um, what? You're paying for a game that you haven't played in forever? You can't play wow without paying for it. So they weren't just playing WoW for free.
 

Ranorak

Tamer of the Coffee mug!
Feb 17, 2010
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You probably have a keylogger on your computer, do a virus scan.
Also, blaming blizzard for the hack is like blaming the door company for that break-in because you let the door open.
 

Denamic

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Aug 19, 2009
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gideonkain said:
This makes me very angry at Blizzard for allowing this to happen - would they not have the ability to detect when my account is being accessed from another city/state/country?
It has absolutely nothing to do with Blizzard.
And you're not 'hacked' per se; you've got a keylogger on your computer.
They don't need to hack someone when they get the password from them.
And why is it Blizzard's responsibility to keep track of where your account is accessed from?
Also, you really should get an account verification code thingy.
They're as cheap as free if you've got a cellphone that's compatible with the app.
 

gideonkain

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Nov 12, 2010
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No, I haven't been paying a subscription for the game, I quit the day Lich King launched (bought it, rolled a DK, decided this wasn't going to renew my interest and then stopped playing)

Someone just pointed out that DK's starts at lvl 55, so I was really mistaken, the account only has a lvl 2 Troll Hunter and a level 15 Rogue that aren't mine, so luckily it wasn't played for years, my paladin was been respec'd to Ret and I got a new Hammer weapon, so....thank you hacker?
 

winter2

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Oct 10, 2009
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gideonkain said:
mikey7339 said:
gideonkain said:
This makes me very angry at Blizzard for allowing this to happen - would they not have the ability to detect when my account is being accessed from another city/state/country?
I'm sorry but why are you angry at them and not yourself? If I'm mistaken about this I apologize but I'm imagining your account was hacked through some fault of your own such as playing on a non-secure system or responding to a phishing attempt.

I've never had an account, WoW or any other hacked (except my PSN, which happened to every single user so I don't count that) because I make sure the systems I play on are secure and I have common sense enough to know when someone is trying to phish for my account information.
Your right, I am probably lashing out in anger, I haven't seen any sort of IP blocker option and my password was "two random words + my social security number + my birthday" so if that's not enough, we're all screwed, my password was 33 characters long.
Wait what....

You used your SOCIAL SECURITY NUMBER in your password??? AND add to that your birthday????

What the hell??

So not only did you get phished or keylogged.. but said "hackers" also know your Social security and birthday??

I am hoping for your own sake you are trolling now.
 

Eri

The Light of Dawn
Feb 21, 2009
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This has to be a troll. As I said above, He said he quit WoW, which means he obviously stopped paying for it (Unless he's THAT retarded). A "hacker" is not going to pay to play on someone else's account. So there's no way ANYONE played WoW on his account, because it is not paid for.
 

gideonkain

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Nov 12, 2010
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NuclearPenguin said:
You do realise that Death Knights (Not Black Knights) start at level 55, right?
Just realized that ^^ SO the hacker only gained 2 levels on my Paladin and got me a new Hammer...and respecced me to Retribution
 

gideonkain

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Nov 12, 2010
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winter2 said:
gideonkain said:
mikey7339 said:
gideonkain said:
This makes me very angry at Blizzard for allowing this to happen - would they not have the ability to detect when my account is being accessed from another city/state/country?
I'm sorry but why are you angry at them and not yourself? If I'm mistaken about this I apologize but I'm imagining your account was hacked through some fault of your own such as playing on a non-secure system or responding to a phishing attempt.

I've never had an account, WoW or any other hacked (except my PSN, which happened to every single user so I don't count that) because I make sure the systems I play on are secure and I have common sense enough to know when someone is trying to phish for my account information.
Your right, I am probably lashing out in anger, I haven't seen any sort of IP blocker option and my password was "two random words + my social security number + my birthday" so if that's not enough, we're all screwed, my password was 33 characters long.
Wait what....

You used your SOCIAL SECURITY NUMBER in your password??? AND add to that your birthday????

What the hell??

So not only did you get phished or keylogged.. but said "hackers" also know your Social security and birthday??

I am hoping for your own sake you are trolling now.
This is exactly what I am saying, the exact format of my password was as follows: XXXXXXXXXXXXXXXXXXXX#############

So, defense mode =

1) 33 character password with letters and numbers
2) Antivirus/spam/spyware up-to-date
3) Firewall
4) No Keyloggers
5) Windows completely updated
6) WEP2 Encrypted network

.....if that's not enough then what is.

All a hacker has to do is plug in my email and click a button, I am a Computer Programmer, I know how computers work, "Hacking" is usually little more than downloading a free application on the internet and supplying an email address for it to then go brute force it's way into your private information.
 

TriGGeR_HaPPy

Another Regular. ^_^
May 22, 2008
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Rasmus Emilsson said:
Battle.net Authenticator
This.
Seriously, get it. It solves all these silly problems straight away.

EDIT: I see in one of your posts that you have, in fact, signed up for that now. I'm almost certain that this solves all your problems, and have fun playing it in future if you want to. :)
 

gideonkain

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Nov 12, 2010
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TriGGeR_HaPPy said:
Rasmus Emilsson said:
Battle.net Authenticator
This.
Seriously, get it. It solves all these silly problems straight away.
Just registered for it, haven't used it yet - but I'm assuming everytime I want to play Starcraft now I am going to get a text with some Captcha numbers to fillin to my login?
 

Azmael Silverlance

Pirate Warlord!
Oct 20, 2009
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gideonkain said:
That's true, but this is the sixth time.

I moved away, moved back, moved away, moved back, moved away, moved back , moved away, moved back, moved away, moved back, moved away and then moved back in the last year?

I haven't played since Lich King and yet in late October I got the achivement "Killed by Deathwing"
http://us.battle.net/wow/en/character/dalaran/Whitegold/simple
Look you could play from a friends place. Been to another town and playued from a cyber caffee. WoW players do that. Dont want to miss a raid night or whatever.

You actually need to report this stuff in order to be safe. I didnt see anything about you reporting.
And you said you didnt play for 2 years? WHy are you still paying for wow?
 

gideonkain

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Nov 12, 2010
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Eri said:
This has to be a troll. As I said above, He said he quit WoW, which means he obviously stopped paying for it (Unless he's THAT retarded). A "hacker" is not going to pay to play on someone else's account. So there's no way ANYONE played WoW on his account, because it is not paid for.
Not a troll, here is the email I received from BLizzard, the pertinant bit is that I never had a character named Sedey..nor do I know what a Sedey is.

Greetings Sedey


Thank you for your patience and understanding while we investigated the situation that you reported. We have concluded our investigation of the account and apologize for any inconvenience it may have caused you. The details of the characters and/or items restored are contained below. The items will be attached to an in-game mail which expire after 90 days.

After a thorough investigation, we have found this account to be eligible for restoration. The details of the characters and/or items restored are contained below.

Account Name: XXXXXXXXXX
Realm: Dalaran
Character Name: Sedey

Money Restored:

Item(s) Restored:
Unhatched Mr. Chilly

Skill(s) Restored:


Currency Restored:


Points Restored:


Please note that items with random modifiers (of the Bear, of the Eagle, etc.) are randomly generated; therefore we are unable to guarantee that you will receive the same modifier you had on your original item. We are also unable to guarantee the restoration of trade skills, as well as enchantments or add-ons (such as gems, scopes, etc.) that your character's items may have possessed. While we will make every effort to provide assistance in cases of loss, please keep in mind that the decision to go forward with a restoration is entirely at Blizzard's discretion. You can review our Restoration Policy at http://us.blizzard.com/support/article/20457 .

ANY ITEMS TAKEN FROM GUILD BANKS have been directly mailed to the Guild Master of your guild. They have received a separate email containing the information of the guild restore.

NOTE: If the characters/items restored were lost due to an account compromise:

- Please be aware that your computer may contain a malicious software program, such as a keylogger, or the account information and password may have been shared with others. In either case, you are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html.

- Prior to using World of Warcraft, we highly recommend following the Security Checklist on our Account Security site at http://us.battle.net/security/.

If you have any questions regarding your compromise, investigation, or restoration, please feel free to comment on the support ticket related to this issue or open a new ticket here https://us.battle.net/support/en/ticket/submit. If you wish to provide feedback on any step of the process, you may do so by emailing [email protected]

Thank you for contacting us. We hope you continue to enjoy your experience in World of Warcraft!



Respectfully,

Valief
Specialist Game Master
Blizzard Entertainment


Greetings Whitegold


Thank you for your patience and understanding while we investigated the situation that you reported. We have concluded our investigation of the account and apologize for any inconvenience it may have caused you. The details of the characters and/or items restored are contained below. The items will be attached to an in-game mail which expire after 90 days.

After a thorough investigation, we have found this account to be eligible for restoration. The details of the characters and/or items restored are contained below.

Account Name: XXXXXXXXXXXXXX
Realm: Dalaran
Character Name: Whitegold

Money Restored: 492g 45s 72c

Item(s) Restored:

Blazing Signet
Blood Soaked Tail x6
Crystallized Earth
Earthen Signet
Elementalist Gloves
Grand Warlock's Amulet
Mithril Ore x40
Relic Coffer Key x9
Scroll of Stamina VI x3
Star Ruby
Super Mana Potion
Tanzanite Pendant
Unhatched Mr. Chilly

Skill(s) Restored:
Engineering - Level 297
Blacksmithing - Level 216


Currency Restored:
Honor Points x-49
 

kotorfan04

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Aug 7, 2009
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Yeah... if you have keyloggers and whoever is doing this realizes you have your SSN and Birthday number in your password you are screwed on so many levels... Anyways, yes, since you still play a Blizzard game invest in an authenticator. It should put a stop to the problem. Also the authenticator is free.
 

gideonkain

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Nov 12, 2010
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kotorfan04 said:
Yeah... if you have keyloggers and whoever is doing this realizes you have your SSN and Birthday number in your password you are screwed on so many levels... Anyways, yes, since you still play a Blizzard game invest in an authenticator. It should put a stop to the problem. Also the authenticator is free.
So should I kill myself then? I am damaged goods now.
What is your suggestion?