Some fellow tried to rob my store while I was working. It catches you off guard, yes, because it's a familiar area with comfortable memories and one wants to think the best of the situation. He walks in with a home-made balaclava and demands the cash. At first, what with it being winter in a small town, I figured his face must have been cold and I remember, many times asking him if he was serious.
It was frightening, as he kept going for his pockets to get something, despite actually having no weapon in the end. He goes for the register, in an attempt to open the thing. At this point, anger overcame common sense and I pushed him back into the chip racks and told him that if he didn't have a F^&&%^g weapon, that he wasn't getting the cash. he flees the store, telling me he'll be back. I grab the phone and call the cops while blocking the door(Didn't know where the keys were).
The thing is, even with my boxing background, it's hard to muster the courage to do something. I acted without actually thinking, as the situation was so foreign that no thoughts could really be given.
One of the most jarring experiences of my life. Of course, I handled it in a stupid manner, as cash in the register is insured and I should've just handed it over.