Original Comment by: SKTurner
I think this article does an excellent job in describing the problems in the relatively new medium of video games. While books, movies, and graphic novels can lead the audience around like a tired old dog on a leash and a choke-chain, gamers need more something more to find the depth in their medium.
I think the answer to the problem can be found in the position of a method actor. After all, the interactive nature of the video game turns away from the normal cinema and asks each player to take part as the lead role. What's needed in video games then is not just Final Fantasy style cut-scenes, but history and motive. Gamers aren't passively playing games, so the game shouldn't treat the role of the main character as passively. If a game can deliver a good sense of motive that the player can take to heart, the player will have a better experience.
Now as far as cut scenes go, they do well enough in feeding a player motive by giving backstory, but organized interactive situations can make it that much more personal.
At least, that's what I got.