Hmm, it's a hard thing to really comment on.
Mass Effect 1's love scenes were a bit cringe worthy because of the models, and they felt a bit hollow. Mass Effect 2's romances were a thousand times better - From what I've seen of the ones I've not experienced, they're all really emotionally charged. I don't think I'd have liked to see FemShep try to play Buckaroo with Garrus, but on the other hand I felt like it was a bit of a let down. FemShep didn't even kiss him! I would rather they'd have done a little more "physical stuff" instead of the post-final mission bowlacks we currently have. I'm sorry, BioWare, but I don't think ":|" is the face anyone would have in their lover's arms.
But as for Mr Woo's comments about a dictatorship? I have massive respect for BioWare (I've lost hundreds of hours to their games), and I think that it was an utterly disgusting comment for one of their employees to say. Yes, I agree it's up to BioWare what goes into their games, but it shouldn't be a "dictatorship". We are the ones who buy the games and as an extension of that, we're the ones who fund the merchandise, the sequels, the patches, the DLC etc, so what we want should be at least respected and not treated like rubbish.
If you set a standard with your games, you should stick to it, and I think BioWare need to tread carefully with ME3 if they want to keep the support of customers. Anyone who's kept upto date with ME2 and the Social Network forums will know there's a lot of rage against BioWare for basically sidelining homosexual relationships (Kelly is a fling in their eyes, not a romance/relationship).