Has anyone else had a poor experience of GAME?
I'm having a bit of a rant, see I needed some more Microsoft points (bloody online pass) and rather than going through Microsoft itself, GAME offered the points ever so slightly cheaper via download (they'd email me the code). So I figured, "hey might as well", should be nice and fast.
I figured it'd be nice and fast, but it's still waiting to "dispatch", so I figured I'd be better just cancelling and going through Microsoft instead. But NO, apparently I can't cancel the aforementioned order and apparently many people have had problems, they go to cancel (preorders etc.) yet there is no option to. I go to my orders, I amend it and all I can do is edit details like address and payment.
The only direct option I have is to call customer service, but they can piss right off with that option.
In the help section of their site, the way they describe how to cancel is outdated, they refer to sections of their site that no longer go by the name they say, or don't exist. Their website seems buggy as shit, and a lot of the time I try to do things, yet their site responds with an ascii error screen.
Slightly unrelated, is the fact that their products are usually overpriced (Both in store and online). For example charging £37.99 for a brand new 3DS game.
Many of the employees piss me right off. About 50% have no idea what they are selling. While at a GAME near me, there's this really moody ***** who is ALWAYS rude. I try to be extra polite, but to no avail.
It's just a multitude of things, that over the years have made me hate the chain. They are the dominant high street videogame retailer, yet their service is often piss poor.
Y U NO GOOD GAME?
I'm having a bit of a rant, see I needed some more Microsoft points (bloody online pass) and rather than going through Microsoft itself, GAME offered the points ever so slightly cheaper via download (they'd email me the code). So I figured, "hey might as well", should be nice and fast.
I figured it'd be nice and fast, but it's still waiting to "dispatch", so I figured I'd be better just cancelling and going through Microsoft instead. But NO, apparently I can't cancel the aforementioned order and apparently many people have had problems, they go to cancel (preorders etc.) yet there is no option to. I go to my orders, I amend it and all I can do is edit details like address and payment.
The only direct option I have is to call customer service, but they can piss right off with that option.
In the help section of their site, the way they describe how to cancel is outdated, they refer to sections of their site that no longer go by the name they say, or don't exist. Their website seems buggy as shit, and a lot of the time I try to do things, yet their site responds with an ascii error screen.
Slightly unrelated, is the fact that their products are usually overpriced (Both in store and online). For example charging £37.99 for a brand new 3DS game.
Many of the employees piss me right off. About 50% have no idea what they are selling. While at a GAME near me, there's this really moody ***** who is ALWAYS rude. I try to be extra polite, but to no avail.
It's just a multitude of things, that over the years have made me hate the chain. They are the dominant high street videogame retailer, yet their service is often piss poor.
Y U NO GOOD GAME?