- Jan 21, 2008
In other news.... Fry's Electronics is still fucking awesome.
Word.Worr Monger said:
The only game retailers doing good are Gamestop and small local ones, both of which focus on used game sales. The ones that still try to focus on new product sales are floundering. New sales will be a break even at best, usually a loss. The purpose is to get the customer in the store. The used sales are what make the real money.mysecondlife said:I prefer Amazon. They don't charge taxes and I have prime membership that I want to use as much as I can.
Edit: That being said... Game retail stores don't seem to be doing well these days. That's worrisome.
Word.Worr Monger said:
You realize, they don't tell us fucking anything. Really. In order to get information on our sales, I had to go up to the front and find our weekly ad and try to memorize the sales in between helping people. That said, most of the people working in gaming where I worked had at least knowledge of 1-2 consoles (I don't own any of the current gen, but I hang out here for crying out loud).shintakie10 said:Maybe I'd buy stuff from Best Buy if literally everythin I could buy, from video games to vacuums, was at least 10% cheaper at Amazon and allowed me to be lazy and never leave the comfort of my own home.
That and their reps are friggin awful. That Newegg commercial about askin them about the difference between the two computers and he looks at the signs in front of them then just says I have no idea? True. Totally true.
Really Best Buy is just dumb. My partner worked at a Best Buy for about 6 months. They'd regularly have 2 people in nearly every department on a wednesday at 2 pm. Every. Department. Entertainment, computers, mobile, geek squad, floater reps. They even had 2 people at appliances of all things. Who actually even goes to Best Buy and says "You know what I need? A refrigerator from Best Buy." Sales targets would be ridiculously low and they'd overstaff constantly.
Then you have horrible horrible business decisions. Did you know that Best Buy has a used game selection and you can actually turn them in for credit? Cause they totally do. Except its the dumbest process because its somethin they literally just tacked on because they saw how well Gamestop was doin with it and wanted a piece of that pie without actually buildin it into the system. Ask anyone there about it and half the time they won't even know what you're talkin about, let alone figure out how to actually do.
After that you get the fuckin retarded way they handle preorders. Preorder somethin at Best Buy and here's the exact process you have to go through to get it.
1) Put 5 bucks down on the game.
2) Get a stub that you literally have to have in order to get your game.
3) When game gets released go to your Best Buy and turn in your stub.
4) GET REFUNDED THE 5 BUCKS
5) Pay full price for your game and use the 5 bucks you just got back to help pay for it.
6) Complain quite loudly that there are guaranteed preorder bonuses that were advertised in the Best Buy ad that you never received.
7) See them horribly confused about what you're talkin about.
8) Eventually give up and promise never ever to go through this bullshit process again
There is also another process that can and did happen at her store more than once.
3a) When game gets released go to Best Buy to turn in your stub.
4a) Be told that they don't have any copies of the game you preordered because they sold the last copy they had to a walk in 3 hours ago despite the fact that if you preorder you are guaranteed a copy as long as you show up within 24 hours of the games launch.
5a) Demand a refund, be told you can't get one and be politely told that you'll absolutely have a copy when the next shipment arrives in the next few days.
6a) Get your game a week later with only a bullshit apology from someone who isn't the store manager.
7) Swear you will never even shop at Best Buy ever again.
Seriously. Fuck Best Buy and everythin about them.
What he said. From working at a Best Buy, they really don't enable their employees to be helpful. They give off misinformation and managers and supervisors constantly undermine employees. Hell, using our inventory program, I'll look up stock on a product to which it will say the product is "Deleted" meaning the product will no longer be sold in that store. So I tell the customer that because that's what the computer tells us, and lo we get 3 of that model in in a week. There's no way for me to tell otherwise, it doesn't label any in transit or inbound allocated. Yet it's my fault that I could not tell otherwise.deth2munkies said:snip
No truer words have been said, my friend. I love that store.Worr Monger said:
This is why I do not buy anything from Best Buy unless they have cheap anime(it happens). Their games are some of the most expensive of any retailer. I can't even remember the last time I saw a thirty dollar game there.Baresark said:Price is the most important point for any store. They are not the "best buy" for pretty much anything. I can't really understand why these corporations don't understand that the consumer will go where they can get the best deal the vast majority of the time. The presence of stores where you can buy the same or similar products for cheaper makes the consumer way too loss averse to actually buy what Best Buy is selling. It's the same reason why used game sales are pummeling new game sales... it's the same product for cheaper. All they can do to combat such a trend is try to make their prices cheaper.
But they won't. They will face ever looming profit losses and soon they will go the way of Circuit City. And Walmart gets to rule the world.