Another terrible article from The Escapist's resident terrible writer, Andy Chalk.
The "response" to the Steam TOS change is muted because there has been no change. The TOS, like EVERY other service, is "subject to change". Do you use Google Play? Do you use the App Store? Amazon Prime? All these content delivery services have the same type of "we can change the TOS at anytime, for any reason, and you don't get a say except to stop using our service", for better or for worse this is SOP, standard operating procedure.
It is not just content delivery services, but even your bank has these types of conditions. The class action lawsuit issue is the court system's fault, or our legislator's fault, depending on how you view the decision reached by the Supreme Court in AT&T Mobility vs. Conception, in which by a 5-4 decision it was decided that existing federal law superseded state laws that prohibited clauses disallowing class action lawsuits.
So now everyone has rushed to put in clauses disallowing class action lawsuits into their TOS. The policy of closing your account if you don't accept their TOS is the way it has always been. This is not news. Instead of reporting on this, you should be reporting on the whole TOS clauses barring class action status, which is an interesting story that needs to be debated. Not the painfully obvious, "if you don't accept the TOS, you can't use Steam".
But Andy either does not any of the background, or he just wants to stir up the poop pot. I suspect a little of both is going for poor Mr. Chalk.