Because the only thing people actually care about when push comes to shove is getting games that they want to play. That is, after all, at the heart of just about every complaint people have about EA.
Consider, for example: Dragon Age 2 - the problem was that people didn't like mechanical changes (alienating the old fans) and the art reuse (makes that 60 bucks seem poorly spent. The problem was that EA gave people a game they didn't want after being sold on a game that was almost entirely different. Or consider Battlefield 4 - the complaint is that it was (and still is in many ways) broken. The problem there is they wanted to play the game but couldn't. If the game was broken and terrible, there would be no complaint.
Consider, for example: Dragon Age 2 - the problem was that people didn't like mechanical changes (alienating the old fans) and the art reuse (makes that 60 bucks seem poorly spent. The problem was that EA gave people a game they didn't want after being sold on a game that was almost entirely different. Or consider Battlefield 4 - the complaint is that it was (and still is in many ways) broken. The problem there is they wanted to play the game but couldn't. If the game was broken and terrible, there would be no complaint.