Xbox 360's Death Rate is 54.2%

[MR.Spartacus]

W/e. My Elite has no problems, so these aren't worth a mummer's fart to me.

What's a Mummer? A hybrid mummy/hummer? The car with an anti-theft system that put's a curse on all who would disturb the CD player.

I remember either hearing somewhere or I'm making it up but Elite's had a 10% fail rate.
Mine technically ringed right out of the box I just had to unplug it for a few seconds though and it's been fantastic ever since.

 

[CaptainCrunch]

Even the lowest estimates put the failure rate of Xbox 360s way above industry standards, they've had a class action law suit filed against them, and have conceded a warranty extension twice(once for RRoD, and then later for E74). I think these are proof enough that the console was faulty, whether or not this particular survey was accurate.

Microsoft's design is certainly not perfect, as they have admitted.

What else is there to say? I'm not arguing that their product isn't defective. I'm arguing that backyard statistics is not a valid tactic for displaying that fact. Simplified: Bad statistics does not mean bad product - even if the product is bad, which 360 certainly is.

 

[Jonny The Kay]

Is it me or did the rate go down a little?

 

[Artemis923]

W/e. My Elite has no problems, so these aren't worth a mummer's fart to me.

What's a Mummer?

A mummer is a jester and a mime crushed into one.

 

[Bungalow]

even if the product is bad, which 360 certainly is.

Fanboy!

I think there is something to be said of people not handling the 360 properly, I believe its prominently stated in the manual to not move it when a disk is running. But that still doesn't account for 54%

I have two 360's, a 2 year old premium that worked perfectly (sold it to a mate and is still working) and an 8 month old hdmi premium that is still going strong. Incidentally i keep them quite well ventilated and make sure i do the obvious things when handling it (i.e. turning it off before moving)

 

[CaptainCrunch]

even if the product is bad, which 360 certainly is.

Fanboy!

Charade you are, Mr. Bungalow, for I own a first-run 360 Core, and it still works perfectly. It's also the only current-gen console I own.

 

[Rachmaninov]

... I think there is something to be said of people not handling the 360 properly, I believe its prominently stated in the manual to not move it when a disk is running. ...

Why would moving the console while it was on cause a total hardware failure? I could probably attach my PC to a motor and spin it round while I was using it with no ill effect (assuming that no plugs/cards came out of their sockets).

Only moving parts could be fairly explained as being damagable from moving the console while it's on, as the rest of the internals only get hot while activated, and just because something's hot doesn't mean it'll break if you move it. And the only moving parts in a 360 are what, the fan, the disk drive and the hard-drive?

The fan doesn't stop because you move it, we've had portable jog-proof disk players for years and the hard-drive is built like a brick (being considerably larger than a PC hard-drive) so how could that be so easily broken?

Are the 360's internals stuck together with Blu-Tack or something?

Micro$oft have no excuse good enough to explain why the 360 is the most fragile current-gen console. It's neither the cheapest, nor the most advanced. Sure, it was released the earliest, but that was the producers decision, and a bad one by my reckoning. The Xbox 360 should be built to the same standard of hardiness as the other two consoles.

I don't understand why alot of people are defending it with claims that the issues are caused by people who mistreat it. What about those millions of people who treat their PS3 or Wii equally bad or worse, and have them continue to function, while their 360 bricks?

And some people even blame it on younger users, when I think you'll find the console with the highest percentage of young users is the Wii (being the cheapest, and, meaning no offence, the most childish). So why doesn't that die 54.2% of the time as well?

If someone performs a rain dance, and it rains, that doesn't prove that the rain dance was the cause. Just like when you clean your Xbox. Just because it continues to work is not proof that cleaning it is the answer to protecting it from bricking.

 

[Hexley]

I'm not gonna say that the Xbox doesn't die too much, but that statistic has got to be inflated at least to some degree. I've had my Xbox for 3 years with no issues, and I'm not usually one to be in the lucky minority. The stories I hear about people losing upwards of 3 boxes must be doing something wrong. Sure something that is wrong in the Xbox itself is probably helping it to that end, but I think people losing multiple boxes probably aren't taking proper precautions to prevent it.

 

[z121231211]

PS3 having a 10% failure rate? That's news to me.

 

[Rachmaninov]

... The stories I hear about people losing upwards of 3 boxes must be doing something wrong. Sure something that is wrong in the Xbox itself is probably helping it to that end, but I think people losing multiple boxes probably aren't taking proper precautions to prevent it.

And yet I know people who've had several 360s fail, who treat theirs just fine.

Just because yours hasn't broken yet doesn't mean it won't.

You can't say planes never crash, just because you've never been in one that crashed. There's a lot of random chance involved, like if everyone in the world rolled dice, some people would roll like 50 sixes in a row, and some would roll like 50 ones in a row. Just because you've lucked out, and rolled a load of sixes doesn't mean you should expect everyone else to have done the same. Some people will have had 360s since day one and never had an issue, some people (like the linked story earlier in this thread) are on their 12th.

Imagine how silly it would be if the guy who lost 11 xboxes came on here and started saying "These figures can't be right, as if 45.8% of people haven't had their 360 brick yet!"

 

[Silk_Sk]

54% does seem low. 100% of everyone I know (online and off) with a 360 has had it brick at least once, usually more. I'm on my 4th one myself and I started with an elite in the first place.

 

[Chameliondude]

Well, you get what you pay for, allthough a good console, they scamped on the software and processers to get the price down and this is what happens, but Jesus more than 50%, if it was any other product it would never make it past testing, eg, car, not a chance. TV, hell no. Phone, no way.
Its rediculous this isnt bordering illegal levels of bad service.

I got a PS3 and it is a tank, and theres even more things that could potentially go wrong, bluray, the 5 more processers, the cell, but it doesnt because of the superior build quality.
And fine the wii is best, but i suspect its because its a casual gamer console, so they are less abused, also compared to the other two consoles, it roughly equates to a gameboy (exaguration)

I look forward to seing what the slim is like, better or worse for the less money it costs

 

[Da_Schwartz]

I don't understand. I gave up on my 360 ages ago. Numbers like that are unacceptable. Wether it be a game system or more then half my pencils in the pack are filled with lead dust...Seriously. No product should have results like that. warrantied or not. Any consumer that spends a good amount of their own money shouldn't have to put up with that garbage.

 

[MrSnugglesworth]

I've had my Xbox have one "Red" once. And its havent had a problem since.

 

[deleted_scifidownbeat]

DELETED

 

[Programmed_For_Damage]

The Elites seem to have a much lower RROD rate judging by the court of public opinion. Welcome to the world of 'you get what you pay for.'

 

[spinFX]

The Red Ring of Death is the only thing keeping me from getting a 360. These nubers scare me about what might happen if I get one.

You know it has a 3 year warranty right? And, of course just my opinion, the best games library. There are a few PS3 games I wish I could get such as Uncharted and inFamous, but overall I think I made the right console choice. Better online play too.

 

[MK Tha Rebel]

Still it is the best console on the market right now if you ask me. I mean as long as you take care of it, i.e., get a fan or put it somewere were the air can get to it stuff like that its gonna be fine. Besides, it cant be too perfect right? its gotta have some flaws

Please tell me you're kidding.

An over 50% death rate isn't a "flaw," that's a deterrent. If a phone had a 54.2% chance of dying, you could bet money that that phone A: wouldn't sell, and B: would be off the market in record time. And you could damn sure bet that people would be furious at whatever company made the phone, demand full refunds, and buy a different phone. Same goes for TVs, MP3 players, Microwaves, bread knives, sandwiches, and EVERYTHING ELSE. Now apparently, this doesn't apply to video games. The fact that a total recall of the 360 hasn't been done yet to resolve all these issues, let alone AT ALL, is nothing short of astounding.

And, for the record, "Great customer service" and extended warranties don't count as resolving the issues. The hardware should be up to par in the first place.