Tesla's Shadowy 'Diversion Team' Buried Hundreds of Range Complaints Every Week, Report Says

[Cicada 5]

Tesla reportedly created a secretive “Diversion Team” tasked with trying to quickly divert and cancel as many appointments for range-related issues as possible. The unit, according to a Reuters investigation, was reportedly responsible for closing hundreds of cases per week of upset Tesla owners complaining about range performance. Those cars were often working properly but simply failed to meet Tesla’s inflated and exaggerated driving range estimates for its fleet of vehicles.


The previously unknown unit was reportedly formed after Tesla was inundated with appointments of annoyed drivers complaining they could not drive as far as their cars indicated they could. Staff on the team were tracked on how many cases they diverted on a daily basis and told each closed case saved the company around $1,000, per the report. In a striking scene straight out of The Wolf of Wall Street, some Diversion Team members would celebrate successfully canceled appointments by “putting their phone on mute and striking a metal xylophone.” A round of applause in the Tesla offices would ensue, according to Reuters.

Tesla 'Diversion Team' Buried Hundreds of Range Complaints Every Week

Team members would reportedly celebrate a diverted range case by placing their phone on mute and ringing a gong-like xylophone.

gizmodo.com

 

[Chimpzy]

I would say this surprises me, but it really, really doesn't.

 

[09philj]

Lol and the long range is the only real selling point for their badly designed and made cars.

 

[Phoenixmgs]

Lol and the long range is the only real selling point for their badly designed and made cars.

Yeah, I don't get why anyone considers Teslas good cars.

This guy had his Tesla blown up with dynamite after having had several issues with it.

 

[Silvanus]

Add this to the high incidence of manufacturing faults in Teslas. They're an industry leader in malfunction.

It's a real shame the electric motoring sector is predominantly associated with the billionaire manchild and his charlatan company.