greggman said:
30000 copies of a shrink wrapped game is certainly a problem but 30000 copies would be fine for a small company doing online distribution of games today would it not?
There's the difference that seperates the various genres of games. Selling 30,000 copies of the latest and greatest browser game would indeed be a nice acheivement to the small development company that produced it.
But selling 30,000 copies of a PC game in a retail store is disasterous by many developers' standards. And not only for the developer but for the retail store too. These boxes are taking up precious shelf space that could be holding the latest WoW expanision, which is guaranteed to sell, rather than your unpopular game.
It's all about ROI (return on investment) and whether or not you can recoup your investment into a project, preferably with a profit. So if you have 2-3 people, lets say 6 to be on the safe side, and are able to pump out games every few months the chances are good that they are making a very good profit with the level of time and money put into these projects.
Take an MMO however. There you have easily three times as many employees, probably more, and a timeline of years to make your game. There's a lot riding on the success of this game so when it comes out and sells a measly 30,000 that's a very poor ROI rate and so considered a failure.