Loved the article, and it's 100% true! I wrote a few guides and FAQs back in the day, in fact, that's how my game journalist career started. I had that little hobby of playing totally unfamiliar and obscure games, and they did not really have any walkthrough or guide anywhere on the internet.
One of them was Free Enterprise, an economic industry and factory simulator created by Tsunami Media. It wasn't really a game, but me being a total tycoon game fanatic, I loved it. But FE had it's fair share of bugs and it was more like a spreadsheet-simulator than a game, with very convoluted strategies required to achieve
anything. The game's own help file and tutorial was a joke, it only covered the bare basics, so I had to figure out a lot of stuff for myself, there was no guide or FAQ like for big games. That was the point when I decided to write my own guide for the game, since no one else would, and I wanted to save people the trouble.
It's still on the site, so if you need some help in Free Enterprise, my guide is the
only one out there still. It's a bit old, and I haven't updated it, but since the game hasn't changed at all (Tsunami Media went bankrupt after releasing FE, what irony), it's still valid. What's more interesting, I
still receive emails regarding the guide, people asking questions about certain scenarios not covered or just "hey bro, cool guide". It's pretty heartwarming, that after all these years, people still use what I wrote back then.
There are some more guides and FAQs out there with my name on it, trainers too. It's a very rewarding hobby, I love to do it. It helps people in time of need, and for free. That's how the world should work, IMHO.