EA Mythic has taken a stance on this by not having official forums for WAR, something carried over from the DAoC days. While there are clear disadvantages, the signal-to-noise ratio and the sheer people power it takes to run such forums make it an unappealing endeavor, and articles like this which highlight forum posts seem to prove this.Azurmanth post=7.61800.501065 said:While I daresay there might be a problem, I find it ridiculous that any real source was the AoC forums. They're unreliable - if you read all the posts you'll find every class is whining about their power, their gender being weaker, class y being overpowered, their main ability being bugged, etc. Personally when I tried a female character I found it attacked at the same rate...Ah well.
I would argue that the issue isn't the fact that AoC has official forums, but that they are poorly moderated. Unproductive content is all over the place, and the stance is much like the WoW forums - sift through a ton of coal to find the diamond. The result is not a very good impression of community.
As for the problem at hand, to be honest, this is par for the course with MMOs. There's always some hitch or problem that is discovered and blown into a huge deal, and it's basically a 50-50 chance of it being the players' fault or the developers'. In this case, I haven't really played AoC that much so I couldn't know, but if there was a problem, hopefully it'll be fixed.