UPDATE: So I just called Sony using a number I found on the internet and I'm including it here because the guy was an incredible dick (1-650-655-8000). No seriously, I don't mean like "He didn't do what I wanted him to" kind of dick. I mean like he yelled at me for calling Sony. He ended up arguing with me (I say he argued with me, and not that it was mutual because I feel like I didn't say anything that would have triggered it).
His basic attitude was that since they already did a "Gesture of Goodwill" service there was nothing more Sony could do without me paying. I couldn't really get a word in because he kept interrupting me and was very, very rude about the whole thing.
I'll have to figure out something else. I'm definitely sending a complaint to the Better Business Bureau because... damn, this dude was a fucking prick.
His basic attitude was that since they already did a "Gesture of Goodwill" service there was nothing more Sony could do without me paying. I couldn't really get a word in because he kept interrupting me and was very, very rude about the whole thing.
I'll have to figure out something else. I'm definitely sending a complaint to the Better Business Bureau because... damn, this dude was a fucking prick.
