Biowares problem in my eyes is that they're TOO eager to listen to feedback which can be just as dangerous as ignoring it completely. The example was the Mako alot of people complained about the Mako (I personally REALLY enjoyed it. Offroading on the moon?! Hell yeah sign me up) but people wanted it removed completely because they're not game designers. A crowd especially massive internet crowds usually tend to settle closer to two extremes because "hey i want my voice heard and in this thread this guy is saying something in all caps and poor grammar that is similar to my own feeling so I can relate to so I'll take up his torch and pitch fork too!!" When they haven't really thought about what exactly they didn't like. Sure you'll get well reasoned voices but the chorus of the internet tends to sing together over extremes not well reasoned particulars. So that's why you get "REMOVE THE MAKO!" loudest and not "the Mako was fine in theory but it's execution could of been better if you just did 'A' 'B' and 'C'." So as game designers BioWare shouldn't panic over the loudest voices and instead try to understand what their real problems are from negative feedback. Or even ignore it if they think it compromises the atmosphere they're going for. I myself felt that Mass Effect 2 seemed smaller without the Mako to fatten it up with strange alien worlds to go offroading on.
Also how cool was the scene where the Mako went through the Mass Effect relay to get to the Citadel?
It's like my wife, sure i missed the turn which she pointed out with screaming and panic for no good reason but between the two choices of frantically cranking the wheel left and and hitting the curb a lamp post and a few pedestrians or just going down the street to make the next left and get back on track there. Which is the better option really?
Also how cool was the scene where the Mako went through the Mass Effect relay to get to the Citadel?
It's like my wife, sure i missed the turn which she pointed out with screaming and panic for no good reason but between the two choices of frantically cranking the wheel left and and hitting the curb a lamp post and a few pedestrians or just going down the street to make the next left and get back on track there. Which is the better option really?