Zeeky_Santos said:
And why couldn't people make up a name? Did they have to have proof of ID to play?
Because if you get hacked, forget your password, have any other issue with your account you wont get a response from tech service till you send em a scan of your ID alongside the scans of your cd-keys and contract signed with your blood. Well maybe not the contract, but they tend to ask for proof that you are you and not someone else.
I had to go through such hassle when i wanted to go back to WoW after a break between vanilla and TBC and forgot password, sadly meantime my e-mail account i used for sign up was deleted due to not being used for over a year, so i couldn't just use the password reminder function.