Blizzard Protecting World of Warcraft Through the Telephone

Demodeus

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Sep 20, 2010
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WhiteTigerShiro said:
Demodeus said:
whats the big deal about protecting your account with a thousand walls of code and a 14 page password?
you get hacked - you call costumer service, get your account back a day later with a new password and possibly even a reimbursement for the time lost.
You've obviously never been hacked, then. Firstly, it's annoyingly inconvenient (and that's putting it lightly). You log-on to play a little WoW, then find out that you have to wait 3 days before you can play the game because your character has been picked clean. Then there's the fact that you have to go through the hassle of reporting him, making sure to run a virus sweeper to try and get rid of the key-logger (assuming that's how they got your info)... then three days later you FINALLY have your account back up and running, and as you're cleaning-out all the "Item Returned" mails from the mailbox, you realize that they missed a few things. Maybe they were important, maybe they weren't; the point is, they're gone now. For good. Oh, and there is no reimbursement. You got your own stupid ass hacked; it's your fault. Blizzard doesn't owe you anything and you should be happy that they at least restore your character (as well as they can at least).

So yeah, I guess if you don't see all that hassle as a big deal, then fine whatever. The authenticators have always been optional anyway, so feel free to remove any protection from your account.
Yes, I have been hacked, twice actually. 5000 hours of work invested into characters just vanished.
One time I contacted the costumer service and the other time I just started again from zero because I wanted to reroll.
I actually found the time during which the cs guys "investigated" quite enjoyable as theres no pressure on you to join raids or grind or anything while they "investigate" and you dont have squat on your account because someone deleted/traded away everything.
No, I'm not a casual player.
 

WhiteTigerShiro

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Sep 26, 2008
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Demodeus said:
Yes, I have been hacked, twice actually. 5000 hours of work invested into characters just vanished.
One time I contacted the costumer service and the other time I just started again from zero because I wanted to reroll.
I actually found the time during which the cs guys "investigated" quite enjoyable as theres no pressure on you to join raids or grind or anything while they "investigate" and you dont have squat on your account because someone deleted/traded away everything.
No, I'm not a casual player.
Well then feel free to leave your account as an open door, I guess. Frankly I find pushing a button and typing 6 letters to be little-more hassle than typing-in a password in the first place; and certainly less hassle than getting my account back in order if my account gets attacked (since I have no plans to just shrug and re-roll). Not sure yet if I wanna sign-up for this new phone service, but I certainly consider the authenticator to be a minimal hassle.
 

Vrach

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Jun 17, 2010
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Tom Goldman said:
For now, the Dial-in Authenticator is only compatible with World of Warcraft accounts attached to a Battle.net account, and for Battle.net account management, though this may change in the future.
Erm, you realise that a while ago (may actually be about a whole year now), Blizzard made it mandatory to merge WoW with BattleNet?
 

Count Igor

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May 5, 2010
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Urrgh, that'd be annoying when it happened.
My account's been fine so far, with no protectors on it, so why start now?