I used to work in a Blockbuster store and I'm surprised they've made it this long. To those suggesting that they update and do things such as USB kiosks, you obviously have little idea of their user base - the vast majority of BB customers are older, non-tech savvy (and often stupid and lazy*). The staff are also lazy and many of them know surprisingly little about film or even possess basic common sense. The only reason the stores still survive is because they are cheap to run and the snack foods are profitable.
*Examples of this: Frequently returning rentals to not only a different store but a completely different chain, getting ripped of on prices, asking where the newest release is when two entire display stands are filled with nothing but that film directly in front of them, getting pennies for trading in stuff that isn't worthless, racking up more in late fees than it would cost to buy multiple copies of the film. I could go on and on, this was the run of the mill idiocy you got every day, then there were the flat out crazies like the guy who ran in one time and pissed all over the children's section.
*Examples of this: Frequently returning rentals to not only a different store but a completely different chain, getting ripped of on prices, asking where the newest release is when two entire display stands are filled with nothing but that film directly in front of them, getting pennies for trading in stuff that isn't worthless, racking up more in late fees than it would cost to buy multiple copies of the film. I could go on and on, this was the run of the mill idiocy you got every day, then there were the flat out crazies like the guy who ran in one time and pissed all over the children's section.
