Computer issue

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InnerRebellion

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Mar 6, 2010
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Whenever I try to play WoW, after about 20 minutes, my laptop will shut down without warning. I didn't have this problem on my last trial. What could be causing this and what should I do?

Info on my computer:

Manufacturer: Gateway
Model: NV78
Processor: Intel (R) Core (TM)2
Duo CPU T6600 @
2.20GHz 2.20GHz
System type: 64 bit
RAM: 4 GB
(copied from the system info, no idea what any of it means)
 

Anarchemitis

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Dec 23, 2007
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Press CTRL+SHIFT+ESC to see your task manager. Click on Processes tab, check how much Ram the game EXE uses when in operation.
If it has a high Mem usage all the time, that could cause overheating. if it doesn't, I doubt that's the problem.
 

Mr.Mattress

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Jul 17, 2009
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Probably Overheating. I also have a problem with my computer.

A few months ago, my computer was in a pretty poor state where I couldn't have the battery in or else I couldn't get an image on the screen. It worked fine without the battery in it. My brother, being a jerk, unplugged my computer however, and caused it to turn off right as I was in the middle of stuff. When I plugged it back in, I constantly got blue screen. That problem is fixed, but now I have a new problem.

My computer now doesn't like to display any images the first time I turn it on. It usually takes me 3-5 times of turning it on and off to get an image, sometimes more sometimes less. When I do get on my computer, it says "hpqmiewx has stopped working" and whenever I check for solutions, it tells me I have to buy a whole new part for my computer. My dad says it's a scam and that my computer just has a virus or virus's. But whenever I use Spy Check or CC Cleaner, it says I don't have any virus's. What's my problem?

My computer is an HP Pavillion dv9000.
 

Shovel

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Jul 9, 2010
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Try to put your laptop on cold surfaces, table, even a peice of wood. Avoid having it on your lap for long periods of time.
 

InnerRebellion

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Anarchemitis said:
Press CTRL+SHIFT+ESC to see your task manager. Click on Processes tab, check how much Ram the game EXE uses when in operation.
If it has a high Mem usage all the time, that could cause overheating. if it doesn't, I doubt that's the problem.
The CPU is bouncing from 03 to 08, and the Memory is bordering around 380k.
 

gl1koz3

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May 24, 2010
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My laptop does this when overheating.

Download and run HWmonitor 64bit and see what the temps are. ~100C is approximately the shutdown threshold (some have this 105). Mine is running around 95, sometimes spikes and shuts down.
 

Anarchemitis

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Dec 23, 2007
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InnerRebellion said:
Anarchemitis said:
Press CTRL+SHIFT+ESC to see your task manager. Click on Processes tab, check how much Ram the game EXE uses when in operation.
If it has a high Mem usage all the time, that could cause overheating. if it doesn't, I doubt that's the problem.
The CPU is bouncing from 03 to 08, and the Memory is bordering around 380k.
Okie doke then it's probably not overheating, if it's only using 380 MB of 4000 MB of RAM.
 

InnerRebellion

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gl1koz3 said:
My laptop does this when overheating.

Download and run HWmonitor 64bit and see what the temps are. ~100C is approximately the shutdown threshold (some have this 105). Mine is running around 95, sometimes spikes and shuts down.
That helped, seems mine shuts down if it goes past 95C (it says the max is 92).
 

gl1koz3

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May 24, 2010
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Is this Vista or 7? Because you can switch to a lesser power blan (Balanced or Power Saver) so that it runs at less speed, thus producing less heat. You can also manually tweak power plan settings (google it) to limit CPU speed. I bet WoW doesn't need _that_ much. Or even setting it to 80% would help dramatically.

But the ultimate fix would be to clean of dust. Cooling pads also help, but only much after cleaned.
 

Laughing Man

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Press CTRL+SHIFT+ESC to see your task manager. Click on Processes tab, check how much Ram the game EXE uses when in operation.
If it has a high Mem usage all the time, that could cause overheating. if it doesn't, I doubt that's the problem.
Okie doke then it's probably not overheating, if it's only using 380 MB of 4000 MB of RAM.
Sorry this is an example of why you don't ask for computer advice on The Escapist.

By what measure does the RAM usage indicate that overheating is an issue?

Excessive RAM usage will require the CPU to access the HD (cache) and move data about more often.

The CPU will never overheat as a result of having to move data from RAM to HD and vice versa, in fact DMA access means that the CPU will barely be used in most modern PCs for this rather simple task and even if the CPU did have to do this it is a task of such awesome simplicity it will not task the CPU in the slightest.

Excessive RAM usage may cause the RAM to heat up more however RAM overheating has never been ever proven as the cause of... well anything. The over clocking community is still undecided as to weather RAM heat sinks are even worth having

Finally I have never ever heard of a PC shutting down due to an overheating HD, oh yeah it will shut down when the heat finally kills the HD but that's a totally different story.

So, uh, back to the original question of, what the hell you talking about fool?

As for the OPs problem, yeah overheating, buy an under laptop cooler, problem solved.

My computer now doesn't like to display any images the first time I turn it on. It usually takes me 3-5 times of turning it on and off to get an image, sometimes more sometimes less.
Your computer's power supply is dying. A PC goes through a series of system component power ups at start. Usually Motherboard CPU, RAM, GPU and then HD access. The GPU is the biggest power draw so a dodgy PSU may be able to power up the motherboard, CPU and RAM and then fall over at the point the GPU starts to draw power. By turning it off and on what happens is the PSU no longer has to provide as much power to the CPU, RAM and Motherboard because Motherboards retain a good amount of power in them even when the PSU is turned off. The same is true for the GPU, in fact anything that has capacitors on them can retain a huge amount of power even after power has stopped being provided to them.

Each time you cycle the power on and off you are slowly but surely topping up the power 'reserves' in these capacitors until you reach a point at which the dodgy PSU no longer has to provide that huge initial power up jolt to get the GPU through the POST.

When I do get on my computer, it says "hpqmiewx has stopped working" and whenever I check for solutions, it tells me I have to buy a whole new part for my computer. My dad says it's a scam and that my computer just has a virus or virus's. But whenever I use Spy Check or CC Cleaner, it says I don't have any virus's. What's my problem?
hpqmiewx is an .exe and is assocaited with HPs own security protection software and will have stopped working because

a). It is no longer on your PC and your computer is being told to load it at boot but can't find it
b). When your brother pulled the power supply during some work he probably caused a disc crash, what happens when the disc head loses power and crashes in to the surface of the disc, this can cause data corruption (as you saw when your computer started BSOD.)

For the life of me I can't imagine what HP Security Protection does, probably another piece of useless tat installed to make the idiot masses think their PC is safe. Anyway, type msconfig in to the run box in the start menu, on the window that opens select 'startup' scroll through the list of programs till you find one that either lists the file that gives you the error message or a file that has a description about being HP Security Protection and untick the box, then reboot.
 

Mr.Mattress

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Jul 17, 2009
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Laughing Man said:
hpqmiewx is an .exe and is assocaited with HPs own security protection software and will have stopped working because

a). It is no longer on your PC and your computer is being told to load it at boot but can't find it
b). When your brother pulled the power supply during some work he probably caused a disc crash, what happens when the disc head loses power and crashes in to the surface of the disc, this can cause data corruption (as you saw when your computer started BSOD.)

For the life of me I can't imagine what HP Security Protection does, probably another piece of useless tat installed to make the idiot masses think their PC is safe. Anyway, type msconfig in to the run box in the start menu, on the window that opens select 'startup' scroll through the list of programs till you find one that either lists the file that gives you the error message or a file that has a description about being HP Security Protection and untick the box, then reboot.
Okay, I did do that though on Services and then it did it on Startup. My computer seems to be heating less and it does seem to have worked. But the real test is if it works tomorrow. Hope for the best. Thanks Laughing Man. I owe you something.