I almost got fired from my customer service job at a petrol station for accidentally leaving the store door unlocked. During operating hours.
Let me explain:
I do graveyard shifts which is 11pm to 7:30am. During most of this time, the door remains locked and I do all transactions through a drawer. Anyone who doesn't like it either sucks it up or goes somewhere else. This company is absolutely over the top when it comes to safety rules, but this is one safety rule I completely and utterly agree with.
Between 5am and 6am is closed door entry. This means I can let people in but I have to unlock the door for them, then lock it again once they've stepped inside the shop. Letting them out is the same kind of thing.
Unfortunately, while I was talking to the bread man one morning at around 5:20am, two regular customers were (apparently) able to just walk inside without me having to let them in. My manager was checking CCTV for something else entirely when she caught this and sat down with me in her office to discuss it along with a co-worker who was there as my support person (manager's idea, not mine since she knew I'd be nervous and co-worker was able to keep me from crapping bricks). It was a rather good discussion between the three of us, but in the end she was forced to seek advice from the head of Human Resources and it was recommended by him that I have a disciplinary meeting over it.
I narrowly escaped dismissal but as of now I'm currently on final warning.
Of course, I think it's all a bit silly as Mobil is very pedantic about it to the point where it's considered a huge no-no to leave the door unlocked starting from 5:55 or even 5:59am but then it apparently switches to being completely okay once it hits 6:00 exactly.
My manager told me to think of it this way: whenever I feel like I want to open the door five minutes early, I need to remember that those five minutes could cost me my job. But she understood where I was coming from when I made my point about how the possible danger of some bad guy hiding around the corner with a knife doesn't suddenly disappear at 06:00:00am.
Let me explain:
I do graveyard shifts which is 11pm to 7:30am. During most of this time, the door remains locked and I do all transactions through a drawer. Anyone who doesn't like it either sucks it up or goes somewhere else. This company is absolutely over the top when it comes to safety rules, but this is one safety rule I completely and utterly agree with.
Between 5am and 6am is closed door entry. This means I can let people in but I have to unlock the door for them, then lock it again once they've stepped inside the shop. Letting them out is the same kind of thing.
Unfortunately, while I was talking to the bread man one morning at around 5:20am, two regular customers were (apparently) able to just walk inside without me having to let them in. My manager was checking CCTV for something else entirely when she caught this and sat down with me in her office to discuss it along with a co-worker who was there as my support person (manager's idea, not mine since she knew I'd be nervous and co-worker was able to keep me from crapping bricks). It was a rather good discussion between the three of us, but in the end she was forced to seek advice from the head of Human Resources and it was recommended by him that I have a disciplinary meeting over it.
I narrowly escaped dismissal but as of now I'm currently on final warning.
Of course, I think it's all a bit silly as Mobil is very pedantic about it to the point where it's considered a huge no-no to leave the door unlocked starting from 5:55 or even 5:59am but then it apparently switches to being completely okay once it hits 6:00 exactly.
My manager told me to think of it this way: whenever I feel like I want to open the door five minutes early, I need to remember that those five minutes could cost me my job. But she understood where I was coming from when I made my point about how the possible danger of some bad guy hiding around the corner with a knife doesn't suddenly disappear at 06:00:00am.