Chandler is a smarmy douchebag, Joey is an alpha-male bro meathead who "DOESN'T SHARE FOOD." Ross is a terrible dad, and all 3 male friends are so homophobic its bizarre that they don't get called out on it more. Rachel is a narcissist who doesn't believe the rules apply to her, Monica is a manipulative neurotic mess...There is being a goody-two-shoes, and then there is calling Friends bad people. Sure there is a laugh track over events that would be serious if they happened to real people, but come on.
And Phoebe is terrifying. She refers to her past as "her mugging days" and they straight up said she tied up a boyfriend and left him to die. They are likeable, but are all terrible people. It is an impressive tightrope to walk and the writers deserve credit for doing that so well.