Andy Chalk said:
Like all such lawsuits, this one will no doubt be the subject of much debate on where parental responsibility ends and corporate responsibility begins. There's no question that some and perhaps even most of these games are designed to hook players and get them spending money, but why do so many 14-year-olds seem to have such an easy time accessing their parents' credit cards? I can only guess what would have happened if I'd done such a thing at that age, but I strongly suspect that "apocalyptic" would be a mild way of describing it.
Man, these are getting tougher. But that's a
good thing. It means we're beginning to weed through the stupid, easy ones, and get to the cases that ask the right questions.
For me, rather than addressing the issue, I'm more drawn to how we as gamers handle the issue. Already in this thread, we're seeing the reactionary defensive posture -- they take any criticism of a game company's dealings to be an attack on
gaming itself. We're not going to get anywhere like that, because it only allows the entrenched mentality to further paint us as unreasonable and immature.
What's more, we're seeing a lot of assumptions. People assume the parent is
giving the kid the credit card. People assume it is, in fact, a credit card. People assume the parent is not
also punishing the child (though not publicly). And at the root of all of these assumptions is one central misconception:
One side must be completely right, so the other side must be completely wrong.
I'm sure these parents realize they need to keep a better eye on the kids... but why would they tell
us that? It's not our business what punishments they've handed down. What we're seeing is them dealing with the
other side of the issue: the child-targeting tactics of these types of games.
Supervision in the digital arena is much harder than people think. Internet is
everywhere, even if you don't give your kid a laptop, smart phone, or other mobile internet device. Even those parents who really try to stay on top of things are going to miss stuff, and those parents just want to take steps to ensure the system isn't unfairly slanted against their kids' best interests.
I'm usually the first to jump on parents about not taking responsibility. And as that's often
part of the problem, I'm sure these parents need to try a bit harder, too. But even I can't ignore the fact that marketing minds have spent
billions of dollars on learning how to target ads at kids, and how to manipulate the minds of their viewers. No, it's not witchcraft, but they've got scientifically-proven methods of getting at people -- and even the best parent can't invest billions of dollars on researching how to counter
all of it.
Here's what Facebook needs to do:
1. If you're under 16, your account has to be "sponsored" by a parent/guardian's account. Don't like it, don't get a Facebook.
2. Sponsored accounts can't make purchases until they are approved through the sponsor's account. Your parent gets a notification that Jonny is trying to buy credits, and they can approve or deny the request.
This is regardless of who is paying. It simply makes sure parents know
before the purchase happens, rather than only after.
3. Any changes/approvals over a sponsored account are handled through the sponsoring account, and every action requires a password separate from the login password, which must be entered every time -- so kids can't take advantage of the fact that maybe Mom and Dad are always logged in.
4. Parents should be able to get a Facebook App that can help check for unauthorized accounts in their kids' names -- even if it does something as simple as run a search and post a picture that says, "Is this your kid?." Plenty of parents aren't as tech savvy as their kids, so it doesn't hurt to help get them ahead of the curve a little. I'm sure someone would be willing to create something like that.