I think you kinda of miss the whole point of the 'games should be fun' complaint.
See, games are interactive medium and the whole concept of fun is not about the plot, setting or issues raised by the game but more about the core of gameplay. If the way you interact with said game, no matter how interesting it would be, is not fun in itself the whole game suffers.
To use your example with Schindler's list, imagine if the film had the same story but was directed at subpar level, the actors were just plainly bad, the music score would make you want to bite your own ears off and the camera work was just terrible. Would still be able to find the entertainment value in it ? Doubtful.
Fun in game is one of means of reaching the player, if the player gets bored/annoyed by how the game is played, no matter how great the story behind it is, it won't be a good game.
See, games are interactive medium and the whole concept of fun is not about the plot, setting or issues raised by the game but more about the core of gameplay. If the way you interact with said game, no matter how interesting it would be, is not fun in itself the whole game suffers.
To use your example with Schindler's list, imagine if the film had the same story but was directed at subpar level, the actors were just plainly bad, the music score would make you want to bite your own ears off and the camera work was just terrible. Would still be able to find the entertainment value in it ? Doubtful.
Fun in game is one of means of reaching the player, if the player gets bored/annoyed by how the game is played, no matter how great the story behind it is, it won't be a good game.