Well, as has been pointed out before, Elemental was a really bad launch, and a really bad game in so many ways. But I'm still sticking out with it. With a more solid SP campaign and with the dedicated support that Stardock is giving it, it may turn out to be okay in the end
As a side note. Has anyone noticed that a lot of companies in the internet era have turned a LOT of energy to PR with their fans? I mean one of the things that make the likes of Blizzard, Valve, stardock etc. stand out is the great amounts of pain they go through for the sake of maintaining their good name(s). I personally find it reassuring that companies nowadays can come out and say "Yeah we screwed up, but we'll do better. Here have some freebies"- or similar, just to keep with the good graces of the fans. It was quite different some fifteen years ago.