Good Old Games Faked Shutdown to Avoid Being "Boring"

Tom Goldman

Crying on the inside.
Aug 17, 2009
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Good Old Games Faked Shutdown to Avoid Being "Boring"



The videogame industry is apparently taking itself too seriously, and Good Old Games just thought it'd liven things up.

Good Old Games' marketing stunt where it playing Baldur's Gate [http://www.escapistmagazine.com/news/view/103601-GOG-com-Closes-its-Digital-Doors] and forgetting that they said they wouldn't give the service another penny. But for those sticking to their guns, GOG.com's Guillaume Rambourg has offered his full explanation for the fake shutdown and why it was necessary.

In a detailed interview with Joystiq, Rambourg reveals that GOG had to shutdown anyway, and simply wanted to avoid being making a "boring" statement about it. "98% of the code of our website was rewritten ... which required a major change in our backend and as a matter of fact, taking down our platform for a few days," Rambourg said. "Due to this situation, we had only two options in terms of communication: either making an official 'boring' statement or taking a more creative route."

"We have been gamers forever and thus decided to pick the second option, as we believe the industry has been getting dead serious for the last few years," he continued. "If even the entertainment industry - which I believe is supposed to generate emotions and creativity - gets dull, where is the whole world going? Our aim was never to harm anybody here. All we wanted is to take an exotic path to cause a debate."

And cause a debate, the stunt definitely did. Looking back, Rambourg says: "I do not think we would have changed the PR angle we took ... Do not get me wrong: no arrogance here! I simply would like to stress again that we are a company willing to take a creative approach in everything we do and modestly try to help the gaming industry not to get so boring and 'sterilized.'"

Rambourg also revealed that "traffic on [GOG.com] the day of [its] launch was 20 times higher than ever in the past." The exact cause of this cannot be determined, but the widespread news of a beloved service shutting down no doubt helped market the relaunch to a few new people. Thankfully, Rambourg says GOG.com "will not have to close down the website ever again" due to the technical improvements made during the shutdown.

He does speak with regret on the situation, saying that "seeing our users wait in such difficult conditions really pained us" and that he "obsessively" checked Facebook and Twitter reactions. He also reminds everyone that GOG.com still has more Atari/Hasbro titles (which Baldur's Gate is one of) to launch in the future. Good Old Games is kind of like an abusive drug dealer. Sure, it may have hurt our feelings, but it also has what we need to get our fix.

Source: Joystiq [http://www.joystiq.com/2010/09/27/gog-coms-guillaume-rambourg-explains-what-happened-last-week/]


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Zer_

Rocket Scientist
Feb 7, 2008
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At least he explains himself. Then again, I was never all that angry over this situation to begin with.
 

Thorvan

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May 15, 2009
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omega_peaches said:
So they wanted attention?
That's a pretty lame stunt.
It's called good marketing.

At least they did something vaguely interesting.
 

Zyst

New member
Jan 15, 2010
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I had never heard of GoG before that stunt, so well, it worked.
 

ddq5

I wonder what the character limi
Jun 18, 2009
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Though it appears as a cheap marketing gimmick, the way he explained it added some humanity to the faked suicide. Still, you have to admire them for being able to get that much attention for basically free.
 

Jaebird

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Aug 19, 2008
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So in order to "liven things up", they thought, "Hey! Lets pretend we're shutting down, disappointing our entire consumer base. And once all hope is lost, we'll pull a 'Psych! Heil Hitler!'* And then we'll just laugh, and they'll laugh with us."


*("Psych; Heil Hitler" is a running joke over on TGWTG.com [http://thatguywiththeglasses.com]. The joke originated here: Captain America Review [http://thatguywiththeglasses.com/videolinks/thatguywiththeglasses/nostalgia-critic/10915-captaina].)
 

oktalist

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Feb 16, 2009
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Kind of a dick move, telling their fans that they were dead.

It's like tricking a kid into thinking that their mum's dead, to try and teach them some kind of lesson about eating their greens.
 

dududf

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Aug 31, 2009
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oktalist said:
Kind of a dick move, telling their fans that they were dead.
iirc, they never explicitly claimed that they were dead, merely that they could not continue in their present form.

They then over hauled the website.

Technically I guess you could say that they never lied, but they sure as hell mislead.
 

whaleswiththumbs

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Feb 13, 2009
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Why does this matter? It was a stupid marketing stunt, that didnt work too well, besides the fact your giving them free publicity. They're a good service, so buy a couple games and move on.
 

AceDiamond

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Jul 7, 2008
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SODAssault said:
I fully understand where they're coming from, but blatant dishonesty just doesn't sit well with me.
It wasn't blatant or dishonest, they said they couldn't continue the site in its current form and as such they overhauled the site. People merely assumed it was dead. Yes I know, it sure seemed like that but they never outright said they were shutting down, we just filled in the blanks with the worst case scenario.

Long story short, we all got played by ourselves moreso than them.

whaleswiththumbs said:
Why does this matter? It was a stupid marketing stunt, that didnt work too well, besides the fact your giving them free publicity. They're a good service, so buy a couple games and move on.
People are talking about it and GoG.com in general more than they have recently. I've seen numerous people say "I never even heard about them before this". It worked.

Seriously why are people still pissed about this.
 

Weaver

Overcaffeinated
Apr 28, 2008
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I think this was a great move, and I totally agree with the "serious and sterilized" projection of the industry.
 

garfoldsomeoneelse

Charming, But Stupid
Mar 22, 2009
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AceDiamond said:
SODAssault said:
I fully understand where they're coming from, but blatant dishonesty just doesn't sit well with me.
It wasn't blatant or dishonest, they said they couldn't continue the site in its current form and as such they overhauled the site. People merely assumed it was dead. Yes I know, it sure seemed like that but they never outright said they were shutting down, we just filled in the blanks with the worst case scenario.

Long story short, we all got played by ourselves moreso than them.
You, uh... did read the title of the article, yes? Not only that, but the comments made on behalf of GOG.com were an admission that they intentionally misled people. Dress it up however you like, but the purpose behind telling a half-truth is to misinform and deceive.
 

thepyrethatburns

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Sep 22, 2010
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Well, I can see where it would piss people off. Being told something is dead and then given the "Psyche" answer is irritating. A number of people were suspicious when Filefront seemed to be about to die only to get a last minute reprieve. (The owners of that site admitted that the timing of their reprieve was suspicious but that it hadn't been a PR stunt and that they had been on the verge of shutdown. I believed the explanation but others didn't.) I can see where people would be aggravated over this but not more than the "lame PR stunt" reaction.
 

Racthoh

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Feb 9, 2009
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gphjr14 said:
I didn't really care to begin with and.... still don't care.
Pretty much how I'm feeling. Decided to actually check out their site today and I gotta say, their selection of games isn't exactly stellar. It's as bad as the selection of movies and shows on Canadian Netflix.
 

latenightapplepie

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Nov 9, 2008
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Good show, I reckon. It's a bit like when David Jaffe lied about Twisted Metal [http://www.escapistmagazine.com/news/view/101545-Jaffe-Explains-His-Twisted-Metal-Lie]; a little exciting, interesting lie that doesn't really hurt anyone.

In any case, I can think of some marketing moves that are much meaner and uglier.