Graphics Card Maybe Not Working Right?

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Something Amyss

Aswyng and Amyss
Dec 3, 2008
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I don't off-hand remember what my card is, and I don't even remember where I bought it, but I've had this problem develop in the last few months (not exactly sure when). It was not a super-expensive card, though, so I didn't expect huge things from it. I just needed something to play games from, say, the last five years. I picked up Saints Row IV on Steam because I figured I could mess with the community mods, but then I decided I was going to beat the vanilla game before I did any of that (I mention it because I haven't downloaded any mods, so that shouldn't be the issue). When I first got it, it played smooth on the "high" presets (which is what I was given by the auto-detect feature). And The Third had run great, too. I'm not sure the exact frame rate, but it ran smoother with prettier graphics than the 360 version by a longshot.

Well, at some point, I started getting a frame-rate issue. I still don't know the actual FPS, but it's noticeable even to a filthy console peasant such as myself. It runs well below the 360's performance on high. If I shift it down to medium presets (I don't really know or care enough to learn what to futz with, so I'm sticking specifically with presets), it runs "fine" again, maybe better than before. It's still better looking than the Xbox version, but....It does bother me that I suddenly had to downgrade. Or maybe "worries me" is more the thing.

I also noticed (by accident) that it will run at the same resolution in windowed mode fine, even if the window is 99% of the monitor's total area. And then I noticed the problem is virtually identical in Saints Row 3.

I don't have many "current" games and I usually don't. The only other game I could think to test this with was Skyrim, and it seems to run fine on Ultra, so maybe it's a problem with the two games (conveniently, very similar games from the same company), but I've tried cache verification, uninstall/reinstall, and everything else I can think of to deal with the games.

I'm still mostly worried that it might be my graphics card. I can live with a couple of games not working perfectly, especially since they still look good (to me, at least) on medium, but I'm wondering if there's a way to rule out a hardware issue.

Any help would be appreciated.
 

Smooth Operator

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Oct 5, 2010
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If the game runs fine in windowed mode but not in fullscreen then it is absolutely a software issue, but of what kind I really can't say. My top guesses would be to remove and get a whole new set of drivers, and check what stuff runs in the background as some programs sap processing just when you need it the most.
 

OneCatch

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Jun 19, 2010
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Bit weird. If it can cope with Ultra on Skyrim you shouldn't be having significant problems with other games.

Given that it plays better in Windowed mode, it seems likely that it might be a synchronisation issue.
Not played Saint's Row, but does it have a 'Vertical synchronisation' (v-sync) option on the graphics settings? If so, try turning it off and see if things improve. If so, let us know!

A bit unlikely, but if you have an AMD card then PhysX may be causing FPS drops. If you can, try turning PhysX off in the game and see if that improves things.

If neither of these work try and find the type of GPU you have, either through nVidia Control Panel, Catalyt Control Centre, Device Manager, or by downloading and running Speccy or GPU-Z, and let us know.
 

Something Amyss

Aswyng and Amyss
Dec 3, 2008
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OneCatch said:
Not played Saint's Row, but does it have a 'Vertical synchronisation' (v-sync) option on the graphics settings? If so, try turning it off and see if things improve. If so, let us know!
Vsync was off. I tried turning it on and then off again to see if there was a difference, and I didn't notice any.

A bit unlikely, but if you have an AMD card then PhysX may be causing FPS drops. If you can, try turning PhysX off in the game and see if that improves things.
I looked up how to disable PhysX and it looks like it's NVidia, while I'm using an AMD card. Is there an equivalent? Incidentally, when I went to the AMD cision control panel, it gave me a message about there being no driver or a problem with the control panel. I accidentally clicked out so I don't know what it said. I'm trying to redownload the drivers and such right now, so maybe that was/is the issue, but I don't know.

If neither of these work try and find the type of GPU you have, either through nVidia Control Panel, Catalyt Control Centre, Device Manager, or by downloading and running Speccy or GPU-Z, and let us know.
AMD Radeon HD 6670. It was a budget card, so I didn't expect it to run super awesome or anything, but I also didn't expect it to run well on a setting and then not later with no apparent changes to my situation otherwise. I also didn't expect it to run Skyrim on Ultra, but that's what the settings detected, and it seems to run fine.
 

Frezzato

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Oct 17, 2012
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It's incredible how this has been an issue since 2012.

This may also apply to you:
Certain owners of the PC version of Saints Row: The Third have had performance issues, such as low framerates and generally slow performance. In a statement on the game's forum, Volition clarified that the problem seems isolated to AMD and ATi GPUs. "This has mostly been seen with cards in the 5xxx or 6xxx range."
Joystiq, July 2012 [http://www.joystiq.com/2012/07/19/volition-acknowledges-saints-row-3-pc-performance-issues/]
You can also tell from the recent comments to this old YouTube video [https://www.youtube.com/watch?v=MUKZkN9eJ9I] that you're not alone with your FPS issues.

In the time since that was written there have been a huge amount of patches for both 3 and 4. Unfortunately, one of the solutions listed here [http://steamcommunity.com/sharedfiles/filedetails/?id=162198294] was to run the game in windowed mode, which you already figured out. Incidentally, that link has a number of proposed solutions. Have you read that page before?
 

OneCatch

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Jun 19, 2010
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Zachary Amaranth said:
I looked up how to disable PhysX and it looks like it's NVidia, while I'm using an AMD card. Is there an equivalent? Incidentally, when I went to the AMD cision control panel, it gave me a message about there being no driver or a problem with the control panel. I accidentally clicked out so I don't know what it said. I'm trying to redownload the drivers and such right now, so maybe that was/is the issue, but I don't know.
The reason I asked about PhysX is that while most games will automatically disable it on an AMD card because it's an nVidia-only feature, some games don't. If PhysX was already off or wasn't an option in the game settings you don't need to worry about it at all. Ditto for Vsync - if it was already off then it's not causing the problem.

But yeah, if your GPU drivers are out of date definitely try updating them.

Also, try Fizzylzze's suggestions. Looks to be a known issue in which case the suggested fixes on the Steam Community are indeed a good place to start.
 

Something Amyss

Aswyng and Amyss
Dec 3, 2008
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FizzyIzze said:
It's incredible how this has been an issue since 2012.
Well, what's a Saints Row game without bugs on PC? >.>

Sorry, spent a couple of hours getting 2 to work properly, so, I'm sort of used to it. This was sort of bizarre because it simply started happening. Originally, I was running high presets with a smoother framerate than my 360.

This may also apply to you:
Yeah, it does. Thanks for that. I didn't think to look for this being a standard problem simply becayuse of the way it onset.

Incidentally, that link has a number of proposed solutions. Have you read that page before?
I didn't, though I had tried much of it already.

Still, it was worth knowing about.

I guess if it's not an issue with my hardware screwing up, I may simply leave it on medium so I don't have to do windowed mode. It's not the worst thing in the world.

That is, assuming nothing else suggested there works.

I've been trained to avoid the Steam forums because when I do have problems I've got a lot of shit from people. I know not every game has that, but I've been through a couple.

OneCatch said:
redownload the drivers and such right now, so maybe that was/is the issue, but I don't know.
The reason I asked about PhysX is that while most games will automatically disable it on an AMD card because it's an nVidia-only feature, some games don't. If PhysX was already off or wasn't an option in the game settings you don't need to worry about it at all. Ditto for Vsync - if it was already off then it's not causing the problem.[/quote]

Yeah, SR IV doesn't have a PhysX option that I saw. I just wanted to make sure I wasn't missing something.

But yeah, if your GPU drivers are out of date definitely try updating them.
Turns out I'm up-to-date, though if all else fails I may try and clean reinstall.

Thanks!