Having serious problems with my internet connection.

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80Maxwell08

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Jul 14, 2010
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Ok I don't like asking for help but so far I have no idea why it's having so many problems and so far replacing my wireless adapter and calling the cable company (who also supply the internet connection) hasn't fixed anything. So if anyone is an expert on this kind of thing I would be very grateful for some help. So far the problem isn't it never working but it just dropping out every few minutes for a bit for no discernible reason. For some reason though it is only my computer since no one in the house has this problem at all. My computer specs are as follows.

Intel i7 2600k
2 EVGA Superclocked GTX 560 Ti cards in SLI
Corsair DDR3 8gb RAM
MSI P67A-GD65 Motherboard
Seagate Barracuda 2TB 7200 RPM hard drive.
Corsair 850w PSU

Sorry to ask about this with no real amount of information but I really don't know who to ask about this since I have no idea where the origin of the problem is.
 

JesterRaiin

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Apr 14, 2009
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Okkkkk, let's see...
Not enough data. Build additional pylons !

- Do you have router ?
- If so, how many computers are connected to this router ?
- Cable connection, wi-fi, other ?
- How fast is/should be your connection ?
- Are you using some AntiVirus or other protective software ?
- Run msconfig and provide screenshots from "services" and "startup" tabs (check "hide all Microsoft services...")
 

80Maxwell08

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Jul 14, 2010
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JesterRaiin said:
Okkkkk, let's see...
Not enough data. Build additional pylons !

- Do you have router ?
- If so, how many computers are connected to this router ?
- Cable connection, wi-fi, other ?
- How fast is/should be your connection ?
- Are you using some AntiVirus or other protective software ?
- Run msconfig and provide screenshots from "services" and "startup" tabs (check "hide all Microsoft services...")
We use a wireless router and I think 4 computers are connected to it. 1 desktop (mine) and 3 laptops but that number might be wrong. I don't know how to measure the speed of my connection.
I have Malwarebytes Anti Malware, Spybot Search and Destroy, Microsoft Security Essentials and SUPERAntiSpyware. Also I don't know how to get screenshots. I thought it was that Prt Scr/SysRq key next to scroll lock since that always seems to work in games but I have no idea how to get a screenshot for anything else.
 

JesterRaiin

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Apr 14, 2009
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Ok, no problem.

- I understand that every computer uses wireless connection and there are problems ONLY with your monster, right ? :)

- Test speed : Just go here and try to find nearest city. Then pay attention to PING value and download speed.

- You have 4 security applications. At least three of them offer real-time protection. It's possible that they're trying to connect to Internet or do some background check or something. This may lead to system/connection hiccups. Please try to disable real time protection and check how your system behaves. REMEBER to visit only safe pages without protection !

- Screenshots... There are a few ways to do it, but try this :
* hit PrintScreen.
* run PAINT
* Hit PASTE
* you may want to crop your image, because printscreen catches whole desktop and noone needs to see what icons you have, or what software you use, right ? :)
* save picture as JPG anywhere (just remember where)
* enter some image hosting service, for example imgur.
* select upload from COMPUTER and select saved file
* later you'll be presented with number of links, so just copy this one under Direct Link (email & IM)
* paste it here
 

80Maxwell08

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Jul 14, 2010
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Yeah it's only my computer that is specifically having these problems.
For that first link ping if 58 ms, download speed is 9.09 Mbps and upload speed is 0.93 Mbps.
Also the only one that showed real-time protection was on was microsoft security essentials. The only other one I could find that even listed anything involving it was SUPERAntiSpyware but you need to pay for that and I didn't. Well I turned that off though it is now immediately jumping to conclusions and saying my system is now at risk with that turned off. Still it's a bit too soon to say anything definitive on whether that fully helped or not.
Here is the Direct Link URL http://i395.photobucket.com/albums/pp34/_-Maxwell-_/Untitled-1.png
EDIT: Actually I probably should mention this but for a couple of hours my internet has been fine so far but it has had patches like that before so I am just trying to make sure this will be fixed.
 

JesterRaiin

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Apr 14, 2009
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Judging by your answers, there's nothing wrong with your connection - whatever your problem is - it's in your system.

Anyway...
- Disable Adobe, Bonjour, Dexura (?) services.
- I don't recognize SBSD Security center service. Disable it and see how system behaves
- I'd uninstall Super Anti Spyware - you don't really need it, since you're already protected by MSSEssentials, MB and Spybot. You may want to use <link=http://www.revouninstaller.com/download/revouninstaller.zip>Revo uninstaller to deinstall SAS. Windows "Add/Remove Applications" function leaves plenty of orphaned files and entries in registry.
- If you're still not happy with the way your Internet connection works, please provide screenshots from msconfig but this time from STARTUP tab. But, please this time crop your image and post it in 100% resolution. I can't read such small letters. ;)
 

80Maxwell08

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Jul 14, 2010
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JesterRaiin said:
Judging by your answers, there's nothing wrong with your connection - whatever your problem is - it's in your system.

Anyway...
- Disable Adobe, Bonjour, Dexura (?) services.
- I don't recognize SBSD Security center service. Disable it and see how system behaves
- I'd uninstall Super Anti Spyware - you don't really need it, since you're already protected by MSSEssentials, MB and Spybot. You may want to use <link=http://www.revouninstaller.com/download/revouninstaller.zip>Revo uninstaller to deinstall SAS. Windows "Add/Remove Applications" function leaves plenty of orphaned files and entries in registry.
- If you're still not happy with the way your Internet connection works, please provide screenshots from msconfig but this time from STARTUP tab. But, please this time crop your image and post it in 100% resolution. I can't read such small letters. ;)
Well I decided to get rid of Desura and Bonjour since Desura was just annoying and I never even used Bonjour and don't remember how it got there
Also SBSD was Spybot Search and Destroy.
I tried to use Revo uninstaller on SAS but it didn't show up even when I searched for it.
Sorry about that if it goes wrong I'll try to have a better size.
 

80Maxwell08

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Jul 14, 2010
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JesterRaiin said:
80Maxwell08 said:
Sorry about that if it goes wrong I'll try to have a better size.
No problem. :)

Observe your computer now. Is it working better ?
It appears so. I guess whatever was causing the problem is just gone now. Thanks for all your help.