Help? Please? Update: Fixed it.
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I hate shops that do this. I once experienced a car garage that fixed one problem and purposly caused another so they get more cash at the end of the day.
I hate shops that do this. I once experienced a car garage that fixed one problem and purposly caused another so they get more cash at the end of the day.
Sadly its the only shop next to me short of travelling a bajooblian miles elsewhere, and I really don't feel like doing that. And if they have done it on purpose I'm going to have to bust out my Katana and Bruce Lee style Catsuit.. yes I own one.Distorted Stu said:
I second the visual inspection. Could be they made a "mistake" and want to charge you to replace the card. If you verify that at least an Nvidia card is inside, then it is a simple matter of going to their website to download the latest drivers. Then simply uninstall the card, restart the computer, and use the new drivers to install it yourself instead of taking a chance at getting ripped off again. If you have a video or digital camcorder, be sure to record yourself checking on the card for your own sake, and possibly as evidence.
In the small chance you got figuratively screwed, I certainly hope you held on to your receipt. If they do not want to correct their "mistake" for free, politely remind them that fraud is illegal.
I used to work in computer repair and retail a good decade ago... back when the Pentium 2 was new and people still had SCSI drives. I know there is a lot of shady behavior in some small shops. Want to talk about a ripoff? Inquire about what a "bench fee" actually entails sometime. If you actually want to know, just ask me.
In the small chance you got figuratively screwed, I certainly hope you held on to your receipt. If they do not want to correct their "mistake" for free, politely remind them that fraud is illegal.
I used to work in computer repair and retail a good decade ago... back when the Pentium 2 was new and people still had SCSI drives. I know there is a lot of shady behavior in some small shops. Want to talk about a ripoff? Inquire about what a "bench fee" actually entails sometime. If you actually want to know, just ask me.
Scabadus said:
Saul B said:
Saul B said:
So you folks were right. There's no card in there at all which is just awesome. At least I know what the problem is, thanks.
A "bench fee" (typically around $65-$100) is a charge for simply setting your equipment on a bench... literally. If you brought in a desktop tower to be worked on, they charge you the "bench fee" to set your equipment on a table. That's it. Not hooking it up to anything, not opening the case, not anything but setting it on a table.
Think of it in terms of an auto garage charging you a fee to pull your car into the garage BEFORE they start to work on it, and call it a garage fee. Same principle... doesn't make it right, but it isn't illegal. So if you ever get a really high bill from a computer repair shop, you might be able to argue off the bench fee.
Think of it in terms of an auto garage charging you a fee to pull your car into the garage BEFORE they start to work on it, and call it a garage fee. Same principle... doesn't make it right, but it isn't illegal. So if you ever get a really high bill from a computer repair shop, you might be able to argue off the bench fee.