Gotta be honest, this seems like an article making a mountain out of a molehill in which very few people are actually seeing this start up crash. Considering the game sold 13 million units and the article basically refers to an arbitruary "hundreds" of people, it doesn't make sense. It's not hard to fuck with the files on PC to make the game crash at launch, then make a Youtube video hit piece about it.That's just inexcusable. This has been going on for 6 weeks now.
Considering the thousands of streamers, and millions of people playing the game without this issue I don't think it's something to condemn the game for especially due to the liklihood of the issue being self inflicted.
However if for the sake of argument there are a few hundred people having this issue and WB can't figure out why. That's a failure rate of 0.0004%, (assuming 500 people have the problem) hardly a concern. Start up crashes are sometime that devs can usually pinpoint pretty easily, but if the studio can't get the issue to happen for them under any circumstance it can only be two things. 1. People are fucking with game files on their PC and faking the crash. Or 2. The crashes require such a specific set of issues that it's impossible to replicate or fix.