I worked for a focus group company a few years ago. People would sign up to be apart of our database, give us some details (age, income, whatever), and we'd get contacts from companies who wanted to do market research.
The years I worked there... I have never seen a survey group that was polled just to get an idea. Every survey was carefully put together to get the maximum amount of people who would probably already like the product. IE if it was a Merlot company, they would only want to hear from red wine drinkers.
The companies defeat themselves. They see what they want, but do not realize that the product they want to emulate is already out on the market... so there's little room for them. Why lose out on sales from a market you hope to tap into at the cost of sales that you already generated the hype from? To tap in Call of Duty, they lost most of the goodwill they created. And didn't tap into Call of Duty. Why do these people still get placed in positions of leadership?
The years I worked there... I have never seen a survey group that was polled just to get an idea. Every survey was carefully put together to get the maximum amount of people who would probably already like the product. IE if it was a Merlot company, they would only want to hear from red wine drinkers.
The companies defeat themselves. They see what they want, but do not realize that the product they want to emulate is already out on the market... so there's little room for them. Why lose out on sales from a market you hope to tap into at the cost of sales that you already generated the hype from? To tap in Call of Duty, they lost most of the goodwill they created. And didn't tap into Call of Duty. Why do these people still get placed in positions of leadership?