Stupif freaking Microsoft. How dare you not personally monitor my 11 year old son who is one of billions of Xbox 360 users! Why would you actually give us an online marketplace!? Why can't you see that my child shouldn't be my responsibility!?
/sarchasm
I do feel sorry for the mother, but I think Microsoft has the least to do with it. Have you seen the freaking parental controls!? There's like 5 options for each ability of the account! Still, when I was 11 I knew the general value of money. Heck, I didn't buy anything without saying "Hey mom, can I buy this?". I guess I can't expect her to pay far too much attention if she has to hold 2 jobs just to support the family. Technically, it's noone's fault. You can't really expect Microsoft to pay specific attention to 1 user who they know nothing about.
Hope they pull through though.
/sarchasm
I do feel sorry for the mother, but I think Microsoft has the least to do with it. Have you seen the freaking parental controls!? There's like 5 options for each ability of the account! Still, when I was 11 I knew the general value of money. Heck, I didn't buy anything without saying "Hey mom, can I buy this?". I guess I can't expect her to pay far too much attention if she has to hold 2 jobs just to support the family. Technically, it's noone's fault. You can't really expect Microsoft to pay specific attention to 1 user who they know nothing about.
Hope they pull through though.