Korean Officials Raid Blizzard

[Tony2077]

Look at these Blizzard fanboys desperately trying to defend their master, (pathetic drones are pathetic), and failing miserably at it.

I wonder what their reaction will be when the FTC rules against Blizzard.

people like you aren't much better then they are. who knows how they will react

 

[Naeras]

so if it doesn't work for some people that means the product doesn't work is that what your saying

If it doesn't work for some people, then it goes without saying that the product doesn't work for the people in question.

Also, just to make sure we're on the same page here: I'm not talking about the online only-thing here, I'm talking about people with internet connections not being able to play the game they paid good money for. This is entirely the fault of the company, thus the customers are entitled to a refund.

not really when they said before hand that it would need a internet connection to play it. its not there fault people missed that

You're didn't even read my post, congratulations.
I bolded out the part of my post you clearly missed, and I'll explain it again: Blizzard didn't have the server capacity to serve all the people who bought the game, thus a lot of people couldn't play it. This was absolutely their fault, thus they sold a product that didn't work because of fault at their end, and a refund is in order from any customer that wants one.

And no, while fixing the servers does help, the guys in question are still entitled a refund if they want it. And that's how it should be.

 

[WhiteTigerShiro]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

 

[Tony2077]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

so i deserve a refund because the servers were broken the first day doesn't make sense to me

 

[Dandark]

Congratulations Tony2077 you have successfully made me facepalm with your fanatic loyalty to Blizzard.

OT: I hope that they are forced to give refunds to people, it's about time someone got punished for constantly ****ing gamers over, it would probably be better if there were not alway's fanboys begging them to destroy our rights though...

 

[WhiteTigerShiro]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

so i deserve a refund because the servers were broken the first day doesn't make sense to me

Pretty much. Doesn't mean that you have to get a refund, but if you decide that you'd rather have your $60 back, then go for it. I, on the other hand, got the game for "free" (by way of an annual subscription to WoW), so even if I wanted to pursue a refund (which I don't), Blizzard would be completely right to tell me to eat shit waffles.

 

[Tony2077]

so if it doesn't work for some people that means the product doesn't work is that what your saying

If it doesn't work for some people, then it goes without saying that the product doesn't work for the people in question.

Also, just to make sure we're on the same page here: I'm not talking about the online only-thing here, I'm talking about people with internet connections not being able to play the game they paid good money for. This is entirely the fault of the company, thus the customers are entitled to a refund.

not really when they said before hand that it would need a internet connection to play it. its not there fault people missed that

You're didn't even read my post, congratulations.
I bolded out the part of my post you clearly missed, and I'll explain it again: Blizzard didn't have the server capacity to serve all the people who bought the game, thus a lot of people couldn't play it. This was absolutely their fault, thus they sold a product that didn't work because of fault at their end, and a refund is in order from any customer that wants one.

And no, while fixing the servers does help, the guys in question are still entitled a refund if they want it. And that's how it should be.

so because they didn't think mob that tried to log in the first day was going to be as big as it was people deserve a refund hmm doesn't really make sense to me oh well can't make sense of everything i suppose

 

[Tony2077]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

so i deserve a refund because the servers were broken the first day doesn't make sense to me

Pretty much. Doesn't mean that you have to get a refund, but if you decide that you'd rather have your $60 back, then go for it. I, on the other hand, got the game for "free" (by way of an annual subscription to WoW), so even if I wanted to pursue a refund (which I don't), Blizzard would be completely right to tell me to eat shit waffles.

still doesn't make sense unless the problems aren't fixable.

 

[Grunt_Man11]

Look at these Blizzard fanboys desperately trying to defend their master, (pathetic drones are pathetic), and failing miserably at it.

I wonder what their reaction will be when the FTC rules against Blizzard.

people like you aren't much better then they are. who knows how they will react

Wrong! I'm better than this people because despite me being a fan and player of the Warcraft franchise, (another Blizzard product), I know when a company does something wrong.

If Bungie pulls this crap with their next game, or 343 Studios pulls this crap with Halo 4, I'd be right there speaking out against it.

For those spouting, "it's okay because the EULA says so," keep in mind that if a EULA or ToS goes against a country's laws, then it becomes illegal and void.

Last I checked, knowingly and willingly selling a defective product to a customer, (even just one customer) is illegal.

So, now Blizzard has two options:

1) They can admit they knew these server problems would happen and thus confess to knowingly and willingly selling a defective product to their customers.
2) Say they had no idea these issues would happen, despite all the worldwide hype and anticipation, and be labelled as shortsighted and incompetent.

 

[Naeras]

so because they didn't think mob that tried to log in the first day was going to be as big as it was people deserve a refund hmm doesn't really make sense to me oh well can't make sense of everything i suppose

They knew exactly how many who preordered, and they had a rough estimate of how many would be buying the game outside of preorders. Yet they still didn't get enough server capacity. Blizzard's fault. You're legally allowed to get a refund at this point.
Now, if it still doesn't make sense to you, I'd like to ask where you bought that hallucinogen you're presumably high on. Must be some good shit.

 

[Tony2077]

so because they didn't think mob that tried to log in the first day was going to be as big as it was people deserve a refund hmm doesn't really make sense to me oh well can't make sense of everything i suppose

They knew exactly how many who preordered, and they had a rough estimate of how many would be buying the game outside of preorders. Yet they still didn't get enough server capacity. Blizzard's fault.
Now, if it still doesn't make sense to you, I'd like to ask where you bought that hallucinogen you're presumably high on. Must be some good shit.

there are only so many servers you can set up they just didn't get enough of them doesn't seem like its something people deserve a refund for. beside server loads are different when you have a lot of people trying to login at one time

 

[Orange12345]

What a bunch of entitled shits, expecting a 60+ dollar purchase to work as intended and advertised when you buy it. Who the fuck do they think they are?

 

[Tony2077]

Look at these Blizzard fanboys desperately trying to defend their master, (pathetic drones are pathetic), and failing miserably at it.

I wonder what their reaction will be when the FTC rules against Blizzard.

people like you aren't much better then they are. who knows how they will react

Wrong! I'm better than this people because despite me being a fan and player of the Warcraft franchise, (another Blizzard product), I know when a company does something wrong.

If Bungie pulls this crap with their next game, or 343 Studios pulls this crap with Halo 4, I'd be right there speaking out against it.

For those spouting, "it's okay because the EULA says so," keep in mind that if a EULA or ToS goes against a country's laws, then it becomes illegal and void.

Last I checked, knowingly and willingly selling a defective product to a customer, (even just one customer) is illegal.

So, now Blizzard has two options:

1) They can admit they knew these server problems would happen and thus confess to knowingly and willingly selling a defective product to their customers.
2) Say they had no idea these issues would happen, despite all the worldwide hype and anticipation, and be labelled as shortsighted and incompetent.

so its damned if they do damned if they don't doesn't leave any room for anyone to defend themselves or even try to help anyone

 

[eventhorizon525]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

so i deserve a refund because the servers were broken the first day doesn't make sense to me

Pretty much. Doesn't mean that you have to get a refund, but if you decide that you'd rather have your $60 back, then go for it. I, on the other hand, got the game for "free" (by way of an annual subscription to WoW), so even if I wanted to pursue a refund (which I don't), Blizzard would be completely right to tell me to eat shit waffles.

still doesn't make sense unless the problems aren't fixable.

Yes, they can fix it, if they bother. They had plenty of info based on preorder numbers and the sheer hype around the game and the fact they are BLIZZARD to know D3 would sell like crazy. So rather than you know prep their servers given that info and try to counter act what they have seen every WoW launch/expansion, they didn't do all that much. The fact server trouble is still coming up is even more damning.

Also, just because you can fix a problem, doesn't mean the initial product wasn't defective. Not many problems with products are actually impossible to fix, but there are still defective products, and consumers ARE entitled to point this out and get proper compensation, often in the form of a refund in return for returning the defective product.

 

[zehydra]

I actually don't mind this, simply because what was promised (advertised) simply isn't being delivered by Blizzard here.

 

[Tony2077]

they have the right to a refund if its problems on the server end if those problems can't be fixed ever.

It doesn't matter if it can be fixed, the problem is that it was broken in the first place. If I buy a pair of pants and they fall apart after being worn once, I don't care if the store can re-mend them, I want my money back so I can go buy pants that won't fall apart in the first place.

so i deserve a refund because the servers were broken the first day doesn't make sense to me

Pretty much. Doesn't mean that you have to get a refund, but if you decide that you'd rather have your $60 back, then go for it. I, on the other hand, got the game for "free" (by way of an annual subscription to WoW), so even if I wanted to pursue a refund (which I don't), Blizzard would be completely right to tell me to eat shit waffles.

still doesn't make sense unless the problems aren't fixable.

Yes, they can fix it, if they bother. They had plenty of info based on preorder numbers and the sheer hype around the game and the fact they are BLIZZARD to know D3 would sell like crazy. So rather than you know prep their servers given that info and try to counter act what they have seen every WoW launch/expansion, they didn't do all that much. The fact server trouble is still coming up is even more damning.

Also, just because you can fix a problem, doesn't mean the initial product wasn't defective. Not many problems with products are actually impossible to fix, but there are still defective products, and consumers ARE entitled to point this out and get proper compensation, often in the form of a refund in return for returning the defective product.

hmm if they want a refund does that mean that even if they can play it now does that give blizzard the right to lock them out. sound like the player is screwed either way gotta love it

 

[Nurb]

>No single-player offline option
>Use online tether to affect drop rates to create and manipulate economy
>take percentage of all transactions in manipulated economy
>provide poor service that doesn't allow customers access to what they paid for upon release
>Allow input lag, snapping positions and disappearing terrian
>act surprised when customers won't let themselves be treated that way

Go SK! It's good to see people not letting themselves be given poor service for something they pay for and isn't accessable whenever they want to play a single player game. And it's good to see a commerce related department that actually investigates.

Oh and hardly any court recognizes a publisher's EULA because they are too over-reaching and will most often throw them out if customers have the money to actually get it to court. EULAs are basically non-valid contracts companies use as an excuse to do whatever the hell they want to paying customers for whatever reasons they feel like because they know most won't put up the effort to fight it legally.

 

[Naeras]

there are only so many servers you can set up they just didn't get enough of them doesn't seem like its something people deserve a refund for. beside server loads are different when you have a lot of people trying to login at one time

And now you even start making excuses for them? They don't need that, you know. Blizzard still made approximately a bazillion dollars off D3 even if the customer rights are enforced as they should. That doesn't change the fact that the product didn't work at launch.

Let's make this simple: law states that customers can get a refund if they want in this scenario, and that's completely reasonable. The pants-analogy someone made earlier fits the scenario pretty well, the only reason anyone would object here is that it's video games instead of pants that we're trading in, and for some reason some people feel that's different. It's not. Get over it.

 

[SayHelloToMrBullet]

And this is why you have an offline mode Blizzard. Maybe next time you'll have learnt your lesson.

 

[Zydrate]

Claims success, but I'm hearing NOTHING but problems.

Success shouldn't be judged on sales alone. Someone can shell out 60$, and put it on the shelf when they realize it sucks, waiting for them to fix it. If they go too long without fixes, they'll never play it, and sell it off.