Laptop won't load the internet.

[Krion_Vark]

Pretty much title says it all. My brother just got a laptop and it just won't load anything that has to do with the internet. I pinged google.com and it pings fine he has internet access it just won't load the pages. I have done everything that I know how to do to try and figure out the problem but nothing has worked.

Any ideas?

 

[Antagonist86]

Windows 7? If so, is the network location set to public? If it is that might be your problem.

 

[Rastien]

Whos is your isp and check your DNS setting against them, you could also try googles public DNS. http://code.google.com/speed/public-dns/

Also try the above post. also is it a new laptop or 2cnd hand as there could be proxy settings in the browser.

Try a different browser e.g. firefox or in itnernet explorer go to tools>internetoptions>advanced then hit reset at the bottom of the page. Good luck

 

[siddon]

If the browser doesn't load the pages, it's a DNS issue. Ping isn't really a reliable way to confirm a connection issue. use telnet (command: telnet www.google.com) Not sure if I spelled telnet right..you can look it up.

Try to reconnect your connection, disable/re-enable your adapter, reboot the computer, remove the battery for 30 seconds....if all else fails, call your ISP.