Limecake said:
I think the 'free' aspect is where there is going to be issue, Basically you are telling dozens of people to do their job and not get paid for it.
I'm not telling them to do anything, actually. I'm just trying to make the retake position a bit clearer, since Bob and his fanboys clearly haven't taken ten minutes to look into the issue before they decide what they think about it and start yelling. At their most extreme, they're demanding something for free or else their business will be lost, but -most- of them are just demanding an ending that they are entirely willing to pay for. I'm just saying that morally correct or not it is not entitled to threaten to take your business elsewhere if a company doesn't meet your demands, however unreasonable your demands might be.
I don't know about you but if a customer were to tell me "Do this or you'll lose my business" I would honestly consider just losing their business.
Same here, depending on the validity of the demand and the number of people making it.
I think the demand is entirely reasonable. Ignoring the fact that the entire trilogy was built around the idea of choice and consequence, they set specific expectations pre-release (there is a thread with all the quotes on the Bioware forums) and then failed to meet them.
It's also a very large segment of the fanbase that is angry, don't let the 'vocal minority' nonsense fool you. They wouldn't put out several press statements if there weren't a -lot- of people pissed. Combining the fact that the demand is reasonable and the number of fans they risk losing a reasonable company should at least consider meeting the demands.
If your loyalty is in such a tenuous spot that 10 minutes of cinematics will make you never buy from my company again it might just not be worth trying to please you.
The 10 minutes in question are the most important ten minutes of the entire trilogy, and it got botched horribly. If someone invests a lot of time and emotion (and I -didn't-, to be clear, I don't give half a 747 flying fuck about any of my crew, besides Tali) into your story, it's not unreasonable for them to voice their outrage and demand better if the end is a trainwreck.