I ran out of time for movies around the time Blockbuster closed most of its stores around where I live, but Netflix, even after price increase, still seemed fair. But now with this news of splitting the service, I'm completely turned off by the idea.
Before, it would have been at least feasible to use one company to figure out which service (physical disc vs streaming) would be the best deal for my family and me. Now, I cannot even fathom the juggling act if the DVD delivery service didn't pan out, resulting in a switch to Netflix, but running into internet trouble (THANK YOU KINDLY, Comcast), so in the end going back to the physical DVD system. Two completely different accounts, and no ability to manage between them conveniently, sheesh. And all things considered, that "price hike" was still quite reasonable.
Had they streamlined the service's organization and pricing structure while introducing this new game rental feature, they might have smoothed things over without the inevitable confusion by customers that hadn't jumped ship. Discovering that "Netflix" doesn't *do* DVD delivery anymore might be enough to scare off some for good, "Qwikster(?!?)" or not due to the flexibility of options (think back to the Netflix ads where everyone in the house could watch something, streamed or physical).