NPD: Gamers Rely on Word of Mouth Above All Else

Keane Ng

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NPD: Gamers Rely on Word of Mouth Above All Else



The majority of gamers tend to trust word of mouth when it comes to finding out about games, according to a new study from research firm The NPD Group.

Forget what we here at The Escapist might tell you, because apparently most of you all out in gamer land would prefer to get all your game-related info from your peers. That's the upshot of a new report done by The NPD Group, which found that the majority of gamers rely on word of mouth to find out about games. It's okay, we're not offended.

According to the NPD, 31% of gamers use word of mouth followed by hands-on play a friend or relatives' home above all other sources of information. Conversely, the least influential sources of information are magazine/online ads, "incentives/coupons" and social networks, which garner only five percent of gamers looking for information.

This shouldn't be altogether surprising. People trust their peers, whether that's the people they know in real life or on online communities like our very own forums. The testimony of a person about a new game would carry more weight than a flashy magazine or website ad, obviously. Does that speak to the idea that gamers aren't the gullible sort who'll fall too easily for the allure of a flashy marketing campaign? I wouldn't give us that much credit just yet.

The results were gathered from a survey of some 20,000 gamers. So it doesn't speak to everyone, but I think it does have some grain of truth to it. What about you guys, though? What's your primary way of getting info about games? Word of mouth? Me? You should all pre-order Just Cause 2, by the way.

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The Kangaroo

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Feb 24, 2009
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Of course, you take advice on games by people who like the same sort of games as you, I could have told you that
 

sheic99

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Don't worry Keane, we still like you and the rest of the staff.*cough*

Honestly, I'm not that surprised though, I have a friend who bought a lot of the games I was excited about over the years.
 

Shycte

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Mar 10, 2009
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Meh, everyone knows that you Keane is the best source of news!

Well, with the obvious exeption of CantFakeTheFunk, but still.

There's no shame in a 2nd place!
 

Radeonx

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I get most of my information from friends, but the rest I get from here. I guess they are right. About me, at least.
 

Nincompoop

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In my opinion, it's because the reviews are always on the characters and story, and seldom really about the graphics and gameplay, just superficial facts.

I watch reviews and gameplay footage to judge the game myself. But if a friend vouches for a game, it will play a significant role in seeking knowledge about said game, and perhaps trying a demo or summeh'.
 

RavingPenguin

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Jan 20, 2009
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All my freinds find out from me and I find out from here and G4. So I guess I'm in the minority then.
 

IrrelevantTangent

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This doesn't surprise me all that much. In some cases, word of mouth itself can be more effective than a bunch of magazine/Internet ads. Just look at Portal. As I recall it there wasn't a heavy amount of advertising for it save the fact that it was in the Orange Box and the Orange Box was advertised, but only mildly. But word of mouth soon made Portal an internationally-beloved videogame classic. And filled Wikiquote with such delightful examples such as:

"The Enrichment Center reminds you that the Companion Cube cannot speak. In the event that the Companion Cube does speak, the Enrichment Center urges you to disregard its advice."

"Well done, android. The enrichment center once again reminds you that android hell is a real place where you will be sent at the first sign of defiance."

"Didn't we have some fun, though? Remember when the platform was sliding into the fire pit and I said "Goodbye!" and you were like "NO WAY!" and then I was all "We pretended we were going to murder you." That was great!"
 

happysock

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Meh I still read reviews about games however I tend to tell alot of people about games that are good.
 

Captain Pancake

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May 20, 2009
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getting a little touchy, Keane?

Perhaps their description of the term "gamer" has a little more scope than what we would describe as a serious game afficionado. Most people I know that are passionate about games, myself included, refer to more respectable sources and websites, whereas people that go by word of mouth are usually a lot more casual. That's what I find, anyway.
 

The_Deleted

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Aug 28, 2008
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How much was this survey? It's blindingly obvious that any game that might appeal to you that's getting good buzz is going to sway you.
 

Supreme Unleaded

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Aug 3, 2009
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Yeah, im the one giving out the info thank you very much.

So the New York Police Departmant are cunducting reaserch on gamers, CONTRAVERCY, If any cops show up at your door tell them NOTHING, nothing at all, its all a big corrupted plot to destroy the world of gaming so that there will be less mouths to feed by the courrupted government allowing us to... *falls on floor and dies in fetal position*
 

kawligia

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Feb 24, 2009
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Not surprised in the slightest. Games are like books and movies; whether you will like them or not depends greatly on your personality. That sort of evaluative judgment cannot be trusted unless it comes from someone whose personality you know and is similar to your own.

I only listen to game critics to tell if the game suffers from certain issues like bad performance (Saints Row 2 on PC) or whether the DLC will be exclusive to a certain platform (Fallout 3).
 

sune-ku

Cynical optimist
Mar 25, 2009
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Keane Ng said:
NPD: Gamers Rely on Word of Mouth Above All Else
According to the NPD, 31% of gamers use word of mouth followed by hands-on play at a friend or relatives' home above all other sources of information.
Well thats not too suprising really! - Actually playing the game is generally the best way to judge if you like it.
 

Playbahnosh

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Dec 12, 2007
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wow...they actually needed a study to figure that out? That we trust our friends more than we trust faceless, spineless corporations?

D'uh!

Oh Golly, what else will they spend our money on? A study to find out if we like studies in the first place? I would like that!