Recently I moved to a new state, a few days ago my flatmates went back to my home state to get the rest of our stuff we could not get in the move. When they came back we had a lot of furniture, so during the move we had to disconnect the internet several times to move around the storage boxes and furniture and the like.
We celebrate the night with a little SSBB and then a little while later me and my friend played some Gears. A day later I check my checking account and see a grand total of $240 missing from my account. I check the statement and apparently my Live subscription was cancelled and reinstated several times. Upon calling Microsoft for answers, after about an hour we discover that because we disconnected the internet Live read it as me cancelling my subscription and that "I" should have told them when I was going to disconnect. As if it were my fault.
Has this happened to anyone else? Am I out of line to say this is absolute shit? We got our money back yes, but we still did not get our subscription reinstated. I am no console fanboy but this is truly the final straw. I will be sticking to PC and PS3 for my online pay for now on. Xbox Live has always been a shitty, unmoderated, overpriced, mediocre service and I refuse to pay for this shit anymore.
And to all those console fanboys who completely miss the point of this thread who say, "Well, I have a job, so $60 a year is no big deal to me." That might be true, but when you are getting better service from something that is free, rather than something you pay for, something is seriously wrong.
We celebrate the night with a little SSBB and then a little while later me and my friend played some Gears. A day later I check my checking account and see a grand total of $240 missing from my account. I check the statement and apparently my Live subscription was cancelled and reinstated several times. Upon calling Microsoft for answers, after about an hour we discover that because we disconnected the internet Live read it as me cancelling my subscription and that "I" should have told them when I was going to disconnect. As if it were my fault.
Has this happened to anyone else? Am I out of line to say this is absolute shit? We got our money back yes, but we still did not get our subscription reinstated. I am no console fanboy but this is truly the final straw. I will be sticking to PC and PS3 for my online pay for now on. Xbox Live has always been a shitty, unmoderated, overpriced, mediocre service and I refuse to pay for this shit anymore.
And to all those console fanboys who completely miss the point of this thread who say, "Well, I have a job, so $60 a year is no big deal to me." That might be true, but when you are getting better service from something that is free, rather than something you pay for, something is seriously wrong.