Service one screws up royal, gives presents to try to win back customers. Service two hasn't screwed up and is now expected to hand out presents too. Are you here to troll? Are you so spoiled? Come on.Raikazu said:
Poll: Xbox Live's Dilema
- Thread starter Raikazu
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Right...but that's not a lot of money by pretty much anyone's standards. Anyone who has ever worked a job can make that much and then some in a day, even if they're working for minimum wage.Raikazu said:
That's a pretty weak argument. "You get what you pay for" is in full effect here. It was a 'free' service, and now thousands of people have to go through the process of canceling and re-ordering credit and debit cards because that very same 'free' service wasn't secured very well.Raikazu said:
I can still be mad that they had poor protection on important information that we trusted them with. This isn't making right what was wrong: this is trying to make up for it, and those are two very different things.Raikazu said:
Except Steam is based off the computer...which, unlike a console, is built around the concept of being able to connect with other computers. If it wasn't free, no one would use it.Raikazu said:
Steam being free can also be attributed to it being run by Valve, which is kind of like a winery being free because it's run by Jesus.
And there's a phrase for that: "unwarranted sense of entitlement."Raikazu said:
You mention Live "never having significant downtime." You also failed to mention, "performing the service we pay for exactly as stated." Xbox Live is a paid service. We give them money, and they give us a service in return. That's how any business works.
Consider the military. Soldier A is shot, and he receives a Purple Heart. Do Soldiers B-Z suddenly demand that they, too, get medals, because they've been so 'loyal' and Soldier A just got one 'for free'? Of course not. Soldier A clearly suffered for what he got. PSN users aren't getting stuff 'for free.' They're getting stuff because they got screwed by the company they trusted sensitive financial information to.
You know what? Maybe it wouldn't be a bad idea for Microsoft and Live to reward members for continued service from time to time. But for the love of Christ, don't think for an instant that they're obligated to do it because of this PSN rigmarole. The only way "loyalty" plays into this, as far as I can tell, is for players who don't suddenly demand gifts from the service that's performed exactly and consistently as described. That falls more in line with actual loyalty than the mercenary/extortion racket you're describing.Raikazu said:
Xbox live should stay exactly as it is. Sony is undercutting at a loss to itself which is a dirty and underhanded market tactic leading to poor quality services, and microsoft's "we don't really care if PSN is free" attitude is the proper way to deal with it.
Well hang on, Xbox users havnt had to go 3 weeks without their online. So why should microsoft award them for nothing, i do understand the whole loyal customer thing but the reason PSN is doing all had to do something to compensate its users, giving away free games for the sake of other'd got them isnt financially a good idea.
Im a ps3 user by the way.
Im a ps3 user by the way.
I got to play for a month while PS3 players got to sit on their thumb...seriously dude do you really think MS needs to give us something for free because...um...you feel entitled to something for free?
This is Sony doing massive damage control for its users not XBoxLive shunning its customers in the face of the competitions freebies, which if I were a PSN user, would still be seriously considering not sticking around a month of downtime and stolen CC # and passwords is just bad imho.
This is Sony doing massive damage control for its users not XBoxLive shunning its customers in the face of the competitions freebies, which if I were a PSN user, would still be seriously considering not sticking around a month of downtime and stolen CC # and passwords is just bad imho.
My only gripe is that it's so damned expensive, yes I know it costs a lot of money to run Netflix and Last.FM and Facebook (among others) but how about you create a Platinum membership? Everyone who signs up for Platinum has access to all of that extra content, and with less people getting automatic access it's less content so it's cheaper to maintain. That way gold can just be Online Play and Arcade. But for anyone saying "Well it should just be free cause the PSN and Nintendo is!" Look how reliable they are, to my knowledge Live has never had a down time of more than a day or so. We get what we pay for and that's the best service day in and day out
I'm a 360 owner and while I don't feel cheated with the subscription fees I do feel that a £33 its overpriced for what I get. Drop it down to 25 quid a year its a better balance between cost and service provided.
Where are these Xbox owners? Point them out so I can tell them to stop being so selfish. Their reward is not having all their personal information stolen and being at greater risk of identity theft, and that Xbox Live and ALL of its features were not down for almost a month.Raikazu said:
The hell I can't. I reserve the right to be angry with them until I get my identity theft protection they promised. And they need to hurry up with that, because that's what makes Sony forgivable. Not an extremely piss poor selection of free games. And I'm actually getting more angry with Sony every day that I don't get that e-mail with the sign up instructions. Prioritize, Sony. People not having their lives ruined is more important than your online network.Raikazu said:
They didn't make a mistake they where hacked, they didn't accidently pushed the network off buttonjoystickjunki3 said:
I don't know. Maybe free microsoft points with each time you renew? To be honest, do we really deserve something? The free psn games were compensation, rightly given, but what does ms truly owe us? Yes, we're loyal enough to keep paying when there are alternatives, but i think most people agree, we ain't on gold for freebies.
Perhaps it is time our loyalty was rewarded, but i'd be happy with a free 400 or so ms points with every new annual subscription.
Perhaps it is time our loyalty was rewarded, but i'd be happy with a free 400 or so ms points with every new annual subscription.
Xbox Live has never, ever gone down for a month. Or even a week.
Xbox Live users already get a lot of content 1 to 2 to even 3 months before other users.
I think that $60 a year is well worth it; its less than a dollar a day.
Xbox Live users already get a lot of content 1 to 2 to even 3 months before other users.
I think that $60 a year is well worth it; its less than a dollar a day.
I don't feel cheated at all; I don't see why anyone should be. When you pay for goods or a service you're not entitled to get unspecified free extras. Of course I wouldn't object if free stuff was given out.
I am tempted to get more games for the PC and Steam, but to upgrade my desktop to modern standards would be even more expensive (at least for a few years) than to just keep paying for Gold.
I am tempted to get more games for the PC and Steam, but to upgrade my desktop to modern standards would be even more expensive (at least for a few years) than to just keep paying for Gold.
Im acctually fine with paying for live, what I cant stand for however is that they still force me to watch adds. Adds would have been fine if the service was free, but for something I pay for, unacceptable.
Slightly cheated? You had Online gaming for almost a month while anyone who had a PS3 had to worry about Identity theft and no online gaming whatsoever. You guys bought an xbox with the complete knowledge that if you wanted to game online you would have to pay for xbox live, I am completely baffled that you are complaining about this.
No, they made a mistake.Macrobstar said:
They didn't warn customers ASAP when they had even an inkling that our information had been stolen. I'm not attacking them for being hacked, this about their inability to communicate with customers.
[edit] I won't even begin to talk about the mistake they made with their network security, but it obviously wasn't good enough. And I'm being generous.