So Ubisoft is looking into ways to punish players who exploited a boss fight glitch in the Division, and I got wondering why the immediate reaction to someone taking advantage of a mistake the developers caused is grounds to punish them. I don't understand the reasoning to hit your players with a penalty and treat them as bad people because your game is broken.
When Portal Players discovered a way to easily bypass chamber 14, Valve didn't smack them with a banhammer, or even fix the problem. People were playing legitimately using the mechanics available to them in game.
Now, that isn't exactly the same as exploiting a fault in the game's coding so much as it is using the mechanics in unforseen ways, but it highlights the different attitudes between companies. Ubisoft wants players to play their game the way they intended, while Valve lets the free form experimentation gameplay go as it pleases. Now, if the exploit is being used to provide an unfair advantage against other players, by all means, patch it and roll back the bonuses the exploiters received. But don't go the next step and start smacking them for a problem you caused through negligence.
When Portal Players discovered a way to easily bypass chamber 14, Valve didn't smack them with a banhammer, or even fix the problem. People were playing legitimately using the mechanics available to them in game.
Now, that isn't exactly the same as exploiting a fault in the game's coding so much as it is using the mechanics in unforseen ways, but it highlights the different attitudes between companies. Ubisoft wants players to play their game the way they intended, while Valve lets the free form experimentation gameplay go as it pleases. Now, if the exploit is being used to provide an unfair advantage against other players, by all means, patch it and roll back the bonuses the exploiters received. But don't go the next step and start smacking them for a problem you caused through negligence.