Quick question about Sony customer service

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omega 616

Elite Member
May 1, 2009
5,879
1
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What are like like? Are they expensive? Quick?

The eject button on my PS3 is faulty and the email team seem to have an automatic response to all e mail queries "please call this number ...", which begs the question why have an e mail service.

I was thinking of getting a new PS3 but the one I have is BC, so getting rid of it would be stupid.