Reboot loop problem

[william12123]

Hello escapist! I've passed the last hour scouring the googles to try to find an answer to my problems, to no avail. Currently my tower is stuck in an infinite reboot loop. The first "fix" i found recommended using the system repair disc, rebooting from that disc, then doing a "startup repair". However, this repair function discovered no error, and thought the OS was booting successfully. I am currently able to access all forms of safe mode, and have tried doing a system restore to several points in the last few weeks (again, to no avail). When I restart in safe mode, the computer pops an error report with the indication "Bluescreen", and some info on the OS version (and nothing else significant).

So now, I'm looking for more knowledgeable help than google. All the tips I found all offered solutions to similar (but different) problems, and to be honest, I'm not too comfortable playing around with a computer's lower-level functions.

OS; Window 7, 64 bit, version: 6.1.7601.2.1.0.768.3
Processor: Intel core i5-3570 @ 3.4 Ghz (4 cpus)
Ram: 16384 mb of ram
Graphics: 2 GB GEFORCE GTX 660 Ti

This problem happened originally while playing skyrim. Earlier in the night, I was playing skyrim, and the computer crashed. Got it back running normally, tried to see what was the problem, failed to find anything, started playing again, crashed again, then infinite reboot loop. I am pretty desperate for info to fix this problem.

 

[SnowyGamester]

When you say "tried doing a system restore to several points in the last few weeks (again, to no avail)", does that mean that it didn't roll back successfully, or that it didn't make any difference? If it's the latter than I'm guessing the problem is hardware related; if the former it could go either way. Try running without the graphics card if you've got onboard graphics ports and run a memtest [http://www.memtest86.com/download.htm] boot disk to check for faulty memory. Maybe check your hard drive with SeaTools [http://www.seagate.com/au/en/support/downloads/item/seatools-dos-master/] while you're at it.

You've got some pretty vague and commonly encountered symptoms so it will be hard to come up with an answer without a little diagnostics. It sounds like a piece of hardware may have failed under stress considering the circumstances but precisely what failed has to be determined. Could also be a problem with the mobo or PSU but those are harder to test without proper equipment.

Keep in mind that the components or the entire rig may still be under warranty depending on when and where you got it. Considering the specs it's definitely possible it was put together recently enough.

 

[william12123]

Luckily, it is still under warranty. It's just that I'm several hundred kilometers away from where I bought it, so replacement isnt obvious...

But yes, I the system restore did not do any difference. I'll try disabling the graphics card in safe mode to see if it does any difference. There's no significant heat coming of the computer, so I dont think it's overheating, but my graphics card has been having trouble whenever I try to run a game with decent graphics. Thanks for the help!

Edit: Yep, it's the graphics card that must have been overheating. The moment I disabled it, normal boot functionned properly. It's so nice to know the cause, despite being now stuck in VGA on my huge computer screen. Oh well. I'm quite happy it's still under warranty, that graphics card has been giving me trouble for a while.