Rumor: Xbox Live Policy Enforcer Hacked By Banned Player

Tom Goldman

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Aug 17, 2009
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Rumor: Xbox Live Policy Enforcer Hacked By Banned Player



A repeatedly banned Xbox Live user took his revenge by allegedly hacking the account and website of the service's head of policy enforcement.

If you've never heard of Stephen Toulouse, that's probably a good thing. It means you're likely not the type of Xbox Live user that hacks, cheats, or spews negative epithets at a gatling's pace, because Toulouse is the director of Xbox Live policy and enforcement (i.e. he wields the banhammer). The position earns him plenty of ire, as evidenced by the case of a banned Xbox Live user recently hacking his website and Xbox Live account.

The user, who goes by "Predator," evidently used social engineering to gain access to both. On April 3, Toulouse tweeted: "Sigh. please be warned. Network solutions has apparently transferred control of Stepto.com to an attacker [via social engineering] and will not let me recover it." He requested that no one send any emails, as they'd only be going to someone else.

Social engineering refers to a technique used to acquire information through personal manipulation. One example is calling tech support and convincing the rep that you're someone else to get them to restore or change a password.

A video also showed up [http://www.youtube.com/watch?v=ryfZv_qq7Uk] on YouTube with Predator alleging that he used the same method to acquire access to Toulouse's Xbox Live account. Toulouse seemed less concerned about the account hack, tweeting: "That stuff is easily stopped/fixed. I have a team for that."

In the video, Predator says that he was getting revenge for not 1, not 2, but 35 Xbox Live bans at the console level. A console can be banned for unapproved internal modifications, online fraud (such as social engineering), or repeated smaller violations, and Microsoft says that each comes only after a lengthy investigation.

As of April 4, Toulouse revealed that he had control of his website again. Predator said that he may not hack into an account again, as Toulouse was a significant target. After 35 bans, chances are he'll just find some other way to continue his mischief.

Source: Ripten [http://www.ripten.com/2011/04/03/steptos-blog-handed-over-to-hacker-irony-ensues-brycew/]

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Mrsoupcup

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Jan 13, 2009
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Well I don't know if I should think he's a dick, or if I should admire his determination.

 

Anton P. Nym

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Sep 18, 2007
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Yet another reason to implement Throat-punch over Internet Protocol (ToIP) as part of IPv6.

(And after 35+ tries, you'd think "Predator" would figure out that fire hurts.)

-- Steve
 

Krion_Vark

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Mar 25, 2010
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When was this news posted somewhere else? Because I am still very weary about what I read on the internet since April Fools day was only last Friday.
 

walsfeo

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Krion_Vark said:
When was this news posted somewhere else? Because I am still very weary about what I read on the internet since April Fools day was only last Friday.
I know it's tough to believe that someone is a stupid as Predator, but that doesn't mean it's an April Fools Day joke.

I'm curious how he could afford to buy 35 consoles to get them banned. Did he sell the banned ones or something?
 

Krion_Vark

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walsfeo said:
Krion_Vark said:
When was this news posted somewhere else? Because I am still very weary about what I read on the internet since April Fools day was only last Friday.
I know it's tough to believe that someone is a stupid as Predator, but that doesn't mean it's an April Fools Day joke.

I'm curious how he could afford to buy 35 consoles to get them banned. Did he sell the banned ones or something?
35 consoles is WHY I think its an April fools joke.
 

walsfeo

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Krion_Vark said:
35 consoles is WHY I think its an April fools joke.
That's legit but I have known people who are that aggressively unwilling to behave.
 

Anton P. Nym

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walsfeo said:
I'm curious how he could afford to buy 35 consoles to get them banned. Did he sell the banned ones or something?
Reason #1 why I never recommend buying used Xboxes to folks. Most people asking are looking to use it for family entertainment, and (in my opinion) there's just too much risk that a console is being "flipped" because it's been hardware-banned from XBL... and so much of what makes the 360 a good platform comes from how it works with Live. Most folks looking for an Xbox should buy new hardware.

If someone is buying a unit to mod, or to gut for parts for another project, then buying used makes some sense... but that's a tiny subset of the market. I'm worried that a lot of folks buying used units are getting hosed.

-- Steve
 

Baresark

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Dec 19, 2010
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LoL, wow. 35 bans is pretty ridiculous. I would be more interested in why he was banned those times rather than a general list of things they can ban you for. I don't like this guys articles that much, it's bad reporting. Information given with a slant and all. That being said, he probably had a pretty good reason to be banned.
 

mjc0961

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Nov 30, 2009
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35 bans?! Damn man, what the hell was that guy doing? And yes, I assume he was doing something wrong each time, because it's unlikely that an innocent person would start getting into Stephen Toulouse's website and Gamertag as "revenge". They'd probably just go rant on some forums about how they're going to go get a PS3 now.
 

hansari

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Tom Goldman said:
Social engineering refers to a technique used to acquire information through personal manipulation. One example is calling tech support and convincing the rep that you're someone else to get them to restore or change a password.
Con artists now entering the 21st century, all aboard.
 

Avatar Roku

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Jul 9, 2008
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InfiniteJacuzzi said:
Nice staff, Microsoft.

Wow, what a massive asshole. Granted, a lot of context was stripped from that video (we didn't see most of what happened immediately before the ban, I mean), but I don't know what context there could be that would make it so he DIDN'T abuse his power. Looked like he banned him just for saying that he would make that video.

That said, this particular hacker seems to have gotten what he deserved. Really, 35 bans? How the hell?
 

mjc0961

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Nov 30, 2009
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Avatar Roku said:
InfiniteJacuzzi said:
Nice staff, Microsoft.

Wow, what a massive asshole. Granted, a lot of context was stripped from that video (we didn't see most of what happened immediately before the ban, I mean), but I don't know what context there could be that would make it so he DIDN'T abuse his power. Looked like he banned him just for saying that he would make that video.
How about this context?

Granted, the quality is so bad that you can't see which player is actually saying that, but whoever it was surely earned a temporary ban. Game mods plus talking about having sex with someone's grandma? If I was a mod in that match, I would have banned whichever player was saying that stuff too.
 

KeyMaster45

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Jun 16, 2008
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I'm always surprised how people who find themselves banned from stuff act like they're the victim and throw tantrums like this to get some attention. The guy obviously has plenty of cash to burn if he's been console banned 35 times, which while absurd I can believe since there's a guy who multiboxes 25 WoW accounts at once.