So....Just got banned from WoW for some reason...

[Lt_Bromhead]

Erm...yeah.

Just got an email from Blizzard telling me my World of Warcraft account has been banned.
I quickly tried logging into the game to see what was up, and of course couldn't. It's not a mistake and I've definitely been blocked.

The email said this;

"Reason for Closure: Terms of Use Violation -- Exploitative Activity: In-Game Chat Policy Violation - Advertisement and Spamming

This account was closed because a character on the account repeatedly abused World of Warcraft's in-game chat system. This abuse includes advertising third party services/websites and repeatedly spamming in-game chat channels. Abuse of this nature pollutes chat channels shared by all players and harms the game environment as a whole."


So before I contact Blizz to see what's happened, anybody got any idea what might have cause this?
I've not been on for a couple of days, since I was away for the weekend and have only just got back. But apart from that, I think I've only ever spoken in a public chat channel once. And I'm at level 61.

Any thoughts/tips/symptathy appreciated, chaps!

 

[Roofstone]

Hacked perhaps? All I can imagine really.

Edit: As in, somebody hacked you and used it for goldselling and/or advertisement.

 

[xAnarchysAngelx]

You might have been hacked, for someone to spam WoW.
other than that I have no idea.

 

[Quttan]

I agree, sounds like you got hacked. Going on their site and finding their information on what to do is probably the best course of action. It happened to me twice, and each time it got fixed within an hour of going through the recovery procedure.

 

[zajohnson]

How secure was your account on a 1-10 scale?
Might you have given your account information away in a fake e-mail once by chance?
I've had that happen to me, when I receive an e-mail (from someone who was not from Blizzard) saying they were Blizzard asking for my information via email, and I gave it to them, soon after being hacked...
If you really have NO clue why though it was closed, get in contact with Blizzard ASAP.
Although I've only had my account locked, not closed when something has happened.

But other than that, I'm not sure... :/ Best of luck!

 

[Fiad]

Your account was hacked is the only thing I can think of. Just contact support and hope for the best.

 

[Neverhoodian]

Yep, sounds like your account was hacked.

It's more common than you might think. Back when I still played WoW I got a notification from Blizzard saying my account info had been compromised and that I needed to change my password ASAP. The exact same thing happened about a month later. All this despite the fact that I had never given out my username or password to anyone.

 

[The Forces of Chaos]

Check your pc out Lt_Bromhead, You may have a keylogger on yer system.

 

[Lt_Bromhead]

How secure was your account on a 1-10 scale?
Might you have given your account information away in a fake e-mail once by chance?
I've had that happen to me, when I receive an e-mail (from someone who was not from Blizzard) saying they were Blizzard asking for my information via email, and I gave it to them, soon after being hacked...
If you really have NO clue why though it was closed, get in contact with Blizzard ASAP.
Although I've only had my account locked, not closed when something has happened.

But other than that, I'm not sure... :/ Best of luck!

Totally secure.

Didn't tell nobody nuthin', and I didn't even write down username and password (I've got a good memory for those sort of things, so I don't need to usually).

Sounds like a hack then, considering what everyone has been saying.

Thanks for the advice then, guys.

 

[Lt_Bromhead]

Check your pc out Lt_Bromhead, You may have a keylogger on yer system.

How does one detect such a thing, may I ask?

 

[cybran]

best advice I can give you is: get an authenticator.

 

[Fbuh]

COuld be a mistake on Blizzard's behalf. It happens a lot. For instance, my fiance is on a no-fly list, and she's never even been on an airplane or out of the country.

 

[The Forces of Chaos]

Check your pc out Lt_Bromhead, You may have a keylogger on yer system.

How does one detect such a thing, may I ask?

Use you anti-virus scan, norton, McAfee, widows defender and run a full scan. I hope you got a firewall and virus protection on your pc dude at least. Also be sure to check the email where it's been sent from sometimes hackers will send an false email to you in hopes you may open it. There is more information on the blizzard website, check my account may have been comprimised page.

 

[Lt_Bromhead]

Check your pc out Lt_Bromhead, You may have a keylogger on yer system.

How does one detect such a thing, may I ask?

Use you anti-virus scan, norton, McAfee, widows defender and run a full scan. I hope you got a firewall and virus protection on your pc dude at least. Also be sure to check the email where it's been sent from sometimes hackers will send an false email to you in hopes you may open it. There is more information on the blizzard website, check my account may have been comprimised page.

Oh, reet.

Yeah, I've got the necessaries. Was just wondering if there was an extra special way of detecting one.

I'll start scanning now.

And I'll get onto Blizz ASAP.

 

[TheYellowCellPhone]

My best guess is that your account was hacked and used to spam advertisements.

Dunno what to do about it.

 

[pspman45]

you done gone and been hacked I'm afraid
go tell them that

 

[Fishyash]

Either you got hacked or blizzard messed up somewhere.

Either way I recommend contacting blizzard to try and sort out the problem, see if they have proof of you spamming/advertising in chat and if so, clean your computer up and change your password (on a seperate machine if you didn't clear the viruses out yet).

 

[VladG]

You very likely got hacked and your character was used to advertise some gold site. Write to Blizzard, watch your password, use an authenticator and scan your computer for malware.